Administrative Assistant/Customer Service Representative Resume
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Resume:
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TO: Human Resources
FROM: Lauren N. Cossrow
RE: Opportunity within your company; Resume attached
I am very interested to discuss possible employment within your organization. I think my background in Customer Service; Account managing and Administrative areas in business are well explained in my
resume. If you are seeking someone who has a lot of experience and who is eager to work and career
committed to achieve total success in whatever the task may be at hand, then you should seriously consider me for the position. I look forward to hearing from you so that I can share my skills and talent with your company for the universal goal.
Lauren Cossrow
Objective Seeking employment in the field of Administration and/or Customer Service in order to utilize and expand my experience and skills in the workforce.
Qualifications Excellent written, oral, computing and communication skills; strong computer abilities; hard working and determined, both as a team member and an independent leader. Goal oriented, quick learner and highly motivated in satisfying all appointed duties.
Education Philadelphia Community College
Currently finishing pursuing an Associates Degree
Work Experience
February ’ – current I have been a stay at home mother
My son is old enough now to go to school so I am eager to get
back into the work force to display and share my skills to be a
pro-active member of your company, easy to work with and very
flexible. I actually prefer to have multiple responsibilities while still able to
answer multiple phone lines.
September ’ – February ‘ Jowitt & Rodgers Co.
Customer Service Representative /Administrative Assistant
Duties: Assisting customers with needs regarding placing, pricing, and shipping of an order; tracking shipments; updating customers’ information; distributing monthly statements; retrieving funds owed; answering phone lines and directing calls; sorting and distributing mail; was in charge of accounts receivable, making sure all invoices were paid on time and if not, I’d follow up on the account until the customer paid; and other clerical duties as expected.
August ’ – September ’ Newtown Answering Service.
Customer Service
Duties: Creating, editing, and distributing multiple call reports for both franchise and corporate markets daily. These reports are used as an instrument for making decisions in media advertising. Creating and updating groups and labels for appropriate centers, both franchise and corporate, through Interactive Advantage to ensure all call reports are accurate. Aiding franchise owners with any assistance needed regarding call reports.
April ’ – July ’ Fox Chase Federal Bank
Teller / Customer Service
Duties: Attending to a customers’ every bank transaction whether it be
conducting everyday deposits and withdrawals, transferring funds, or
by helping them access their safety deposit boxes by verifying information.
I also had to keep daily running totals of my cash so that at the end of the day, my
drawer would equal out correctly.
*References available upon request.
