MBA-CV Resume
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Resume:
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DIRECTOR &#; TECHNOLOGY MANAGER &#; PROJECT MANAGER
Business Development | Strategic Partners | Project Management | Program Development
Senior business leader who has a strong background in successful project management, strategic planning, program development, business analysis and marketing management across start-up and Fortune corporations. Excels at seeing the big picture, streamlining operations, and identifying gaps and managing initiatives. A business leader who has and understands technology with past hands on experience in Telecommunications, Data Storage, Networking, Backup Systems and processing, Disaster Recovery, Redundancy Planning, Change Management, and integration policies. Management experience that plays an integral role within an organization by providing collaboration, motivation and direction across teams in diverse and high-growth environments.
Experience spans technology, manufacturing, telecommunication, construction, advertising, healthcare, software, government, airlines, and nonprofit industries.
AREAS of EXPERTISE
• Corporate Learning & Development • Project Initiative Leadership
• Partnership Alliances • Product Management
• Brand Strategy • Integrated Communications
• eBusiness • Mentoring • Technology • Internet Marketing
• Marketing Strategy & Management • Customer Relationship Management
• National and International Account Management • Organizational Development
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Experience:
Business Analysis Consultant San Francisco, CA / - present
Business consultant that understands the complex needs of an organization. There are many potential streamlining operational efficiencies that may be gained from understanding how to eliminate costs that may be dragging the corporation down resulting in sluggish performance, budget capital unwisely spent, and unproductive applications, systems, and processes that are antiquated. A business consultant with a focus on eliminating over spending on technologies, services and systems.
Network Security Analyst III
Federal Home Loan Bank Dallas, TX. / - /
On call Manager for all Network and Telecom issues as well as operations. Organized and led regularly scheduled training for all members of the various production oncall teams in the US. Wrote and updated documentation and runbooks for oncall participants. Managed and scheduled production oncall resources for Texas, Chicago and Seattle teams, including weekly \"hand-off\" meetings, shift reports, summaries, and metrics for upper management teams. Daily short- and long-term capacity management and performance analysis and application profiling. Programmed SNMP traps in HP Openveiw to capture alarm and errors in Telecom and data environment. Compiled and wrote postmortem reports for internal and external parties for production issues and outages. Direct communication channel between President, CIO and various groups within business for Network and Telecom teams in Texas, Production Operations (NOC, SA, Network Engineering, Storage Operations, Procurement, handled environmental (AC and moisture/humidity controls) in data center, Kernel Development, Change Management, etc.), vendors and partners (SBC, BT, Rogers, etc.). Led daily and weekly CAP meetings for various system components. Ensured operational goals were met o a day to day basis as well as manage budget for up coming projects with hands on and team control and monitoring. My duties were managerial based as well as technical hands on troubleshooting.
-Analyze user requirements, procedures and problems to improve existing computer system.
-Execute daily operations of systems data requirements and processes
-Document user needs and program functions for operations efficiency.
President and Founder, The Alpha Omega Group
Dallas, TX.
COO that understands the need for hands on management and hiring of key persons for daily investment decisions as well as oversaw profit and loss analysis, return on investment strategies, buy and sell decisions, online advertising channel, website development, venture capital decisions, and budget analysis. Managed a team of eight individuals as well as partnering with other firms to gain leverage and economies of scale from each group
-Organize, research and handle sales for all real estate investments
-Control all sales finance, raised and approved funding for all investments
-Establish marketing for sales within the industry via web, magazines, TV and other media
-Financial analysis for all properties and investors to show return on investment (ROI)
-Handle a combined net sales volume of $ million in assets
Telecom Systems Analyst
Texas Utilities Commission TXU Dallas, TX / – /
Prepared workflow charts and diagrams to specify in detail what strategies and operations were to be selected and performed. High level weekly strategy meetings entailed detailed plans and preparation for technical reports, profit and loss statements, strategy planning and project progress reports.
-Analyzed user requirements, procedures and problems to improve existing computer system.
-Write detailed description of user needs, program functions and steps required to train
employees.
-Review computer system capabilities, workflow and scheduling limitations.
-Determined if requested program change was possible within existing system.
-Study existing information processing systems to evaluate effectiveness.
-Developed new systems to improve production and workflow as required.
Global Telecom Analyst
Sterling Commerce/Subsidiary of AT&T Irving, TX / – /
Supervised and coordinated activities of a team engaged in giving business service information and weekly strategy strategy meetings and conferences with national and international managers and supervisors to coordinate leverage for software technology and business to business online growth.
-Submit reports, as required, to provide information for accounting department.
Business Analyst
Electronic Data Systems Plano, TX / - /
Oversaw customer corporate accounts for data storage and retrieval as well as managed business process flow.
-Consult customers, visit workplaces and conduct surveys.
-Adapt and modified existing software to meet specific needs for billing requirements.
-Plan data processing system to provide system capabilities required for projected work.
-Develop layout and installation of new system or modification of existing system.
Education:
Bachelors in Business Administration
Stephen F. Austin State University Nacogdoches, TX
Maintained a . GPA while working full time
Consistently at the top % of all Business courses while participating in campus activities.
Masters in Business Administration
University of Texas at Dallas Richardson, TX
MBA in Business Administration allowed me to analyze objectives and identify various cultural, geographical, and multinational differences in the business market place. I collaborated and worked with companies like Honda, Xerox, and Suzuki in Manaos, Brazil. My objective was to identify advantages that could be gained through an analysis control application tool called a SWOT. The application analyzed strengths, weaknesses, opportunities and threats to the business decision making environment. Our team identified strategic initiatives to gain competitive industry advantage.
Continuing Education and Certifications:
Nortel Certifications PBX, OTM, Symposium, Database for Administrators
Global Knowledge Training Center Richardson, TX -
Certifications were used to administer Global Telecommunications Services for
International companies, as well as ability to gather \"Best Practices\" in respect to telecommunications field.
The knowledge I obtained helped business attached bottom line revenue streams through line global telecommunications by implementing Alternate Call Distribution (ACD) call centers.
This allowed companies to fulfill customer needs on a / basis, as well as identify and rank top seller products and services through crystal reporting methodology and other canned reporting tools via Symposium and Contact Center . Nortel Applications.
Microsoft server Classes started for MCSE
Global Knowledge Training Center Irving, TX -
Project Management Classes - for PMP Certification
Global Knowledge Training Center Richardson, TX -
References:
Available upon request
