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\\r\\nPHONE • E-MAIL \\r\\nJOYCE L. WHALEN\\r\\nOBJECTIVE\\r\\n To obtain an Administrative Assistant position where I can use my computer and clerical skills. I have a great deal of experience as well as being a quick learner and believe I would be an asset to your company.\\r\\n\\r\\nPROFESSIONAL SKILLS\\r\\n Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher, Multiple In-House Camera Systems, etc.)\\r\\n Microsoft XP Home Edition\\r\\n Windows Media Player\\r\\n Telephone Skills Filing\\r\\n Typing (+ wpm)\\r\\n General Office Procedures\\r\\n Customer Service Skills\\r\\n Quickbooks\\r\\nEMPLOYMENT\\r\\n // – present Saint Frances Animal Center Georgetown, SC Administrative Associate\\r\\n Answer Multi-line Telephone\\r\\n Take payments using Quickbooks\\r\\n Make Deposits using Quickbooks\\r\\n Donor Perfect \\r\\n Clerical Duties: Computer Skills (Microsoft Word, Excel, Access, PowerPoint, Internet, etc.)\\r\\n Customer Service\\r\\n Timecards (figure hours)\\r\\n Donation Receipts and Letters\\r\\n Process Mail Daily\\r\\n Daily Log of Visitors, Phone Log, Stray Dog/Cat Intake Log, etc.\\r\\n\\r\\n/ – / DeBordieu Colony Community Association Georgetown, SC \\r\\nAdministrative Assistant to Chief of Security\\r\\n Issued Barcode/Decals to Property Owners and Contractors\\r\\n Customer Service\\r\\n Answered Multi-line Telephone\\r\\n Weekly Deposit of all payments\\r\\n Clerical Duties: Computer Skills (Microsoft Word, Excel, Access, PowerPoint, Internet, In-house Camera System, etc.)\\r\\n Entered Tickets/Payments of DeBordieu Tickets\\r\\n Daily reports of Activity from Security Guards\\r\\n Computer Data Entry\\r\\n\\r\\n/ – / Georgetown County Sheriff Office Georgetown, SC\\r\\nDeputy Sheriff\\r\\n Perform general duties of Law Enforcement as working to protect the lives, property and rights of the citizens of Georgetown County\\r\\n Patrolling sections within Georgetown County during a shift in a patrol car\\r\\n Detect and deter crime; conduct preliminary investigations of crimes and complaints; transport prisoners and mental patients; conduct surveillance and observations for stolen vehicles, missing persons or suspects\\r\\n Respond to calls for assistance, complaints, suspicious activity, domestic disturbances, loud and disruptive behavior\\r\\n Preventing, detecting, and investigating disturbances and crime\\r\\n Assisting victims; performing traffic control and radar; apprehending suspects; testifying in court; serving criminal court papers and civil papers\\r\\n Complete calls by determining the nature of the situation and taking whatever legal action required; advise the general public of laws and local ordinances; possess knowledge of the state and federal laws, local ordinances and policies relating to arrest, search and seizure and traffic laws. \\r\\n Narcotics Agent: basic narcotic (search warrants, traffic stops relating to narcotics, surveillance, controlled buys with confidential informants, etc.) work and worked undercover to deter drug activity\\r\\n Evidence Custodian: responsible for all evidence from any crime scene relating to incidents; testified in court pertaining to evidence; delivered and picked up evidence to SLED for processing\\r\\n Executions/Judgments: processed civil paperwork for any judgments in Georgetown County as well as determined any payment agreements to creditor or civilian\\r\\n Sex Offender Registry: responsible for all Sex Offenders in Georgetown County and accountable for their registration bi-annually\\r\\n\\r\\n/ – / Edward Jones Pawleys Island , SC \\r\\nBranch Office Administrator\\r\\n Marketing Support, Customer Service and Office Manager\\r\\n Managed office when Boss was out of town or out of the country\\r\\n Accounts Payable/Receivable; answered telephones; processed payments; daily deposits; managed supplies; processed mail daily and coordinated yearly company customer appreciation day\\r\\n Assisted clients with questions referring to Stocks, Bonds and Mutual Funds; placed buy/sell orders on NY Stock Exchange under direct supervision of Boss; entered data into portfolio; portfolio reviews and cost basis for clients; added new prospects\\r\\n\\r\\n/ – / Citifinancial Georgetown, SC \\r\\nCustomer Service Representative/Loan Officer\\r\\n Processed payments and managed cash drawer I daily; accounts payable/receivable; daily deposits; answered phones; processed loan applications and CBI (credit bureau investigation); closed loans (personal, auto secured and real estate); processed auto title work; processed mortgage paperwork; collections of payments; loan solicitation; filing; training other employees on computer system; coordinated CAD (Customer Appreciation Day)\\r\\n\\r\\n/ – / Georgia Pacific Resins Russellville, SC \\r\\nCustomer Service Representative\\r\\n Accounts payable; answered multi-line switchboard; payroll; invoiced for customer service department; processed mail daily; filing; Gainshare; Coordinated meetings; data entry; Affirmative Action Representative\\r\\n Trucking Assistant: trip master for trucking department\\r\\n\\r\\n \\r\\nEDUCATION\\r\\n Andrews High School Andrews, SC\\r\\nHigh School Diploma\\r\\n\\r\\n – Spartanburg Methodist College Spartanburg, SC\\r\\n Credit Hours in Criminal Justice\\r\\n\\r\\n – Horry-Georgetown Technical College Georgetown, SC\\r\\n Credit Hours in Criminal Justice\\r\\n\\r\\n\\r\\nREFERENCES\\r\\n\\r\\nLt. Mike Lewis (Professional)\\r\\n N. Fraser Street\\r\\nGeorgetown, SC \\r\\n\\r\\n\\r\\nTeresa Michau (Personal & Professional)\\r\\nP.O. Box \\r\\nGeorgetown, SC \\r\\n\\r\\n\\r\\nJennifer Stewart (Personal & Professional)\\r\\n Front Street\\r\\nGeorgetown, SC \\r\\n\\r\\n\\r\\nSherry Cannon (Personal)\\r\\n Gapway Road\\r\\nGeorgetown, SC \\r\\n\\r\\n\\r\\nMandy Lambert (Personal)\\r\\n Lambert Loop\\r\\nGeorgetown, SC \\r\\n\\r\\n\\r\\n\\r\\nBrooke Phillips (Personal & Professional)\\r\\n Gallop Road\\r\\nAndrews, SC \\r\\n\\r\\n\\r\\nBrandon McConnell (Professional)\\r\\n Ridge Street\\r\\nGeorgetown, SC \\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\n