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EXPERIENCE
to present Great American Closets
Sales Associate, Senior Design Consultant
• Achieve % closing rate for high-end product marketed to upscale
clientele, and produced a gross revenue of $, in closet sales for
• Design and sell custom closets, pantries, garage workshops and offices for
residential and commercial clients, obtaining a % referral rate
• Coordinate design parameters with installation manager and installers;
complimented on high design accuracy rate
to The Center for Client Retention, Berkeley Heights, NJ
Interviewer - Qualitative Research Studies
• % on-time completion rate for all projects
• Conduct in-depth interviews for major clients and consumers regarding
consumer satisfaction studies. Major clients include the fields of finance,
office products, pharmaceuticals, cosmetics and the food industry
• Conduct “mystery shopper” evaluations via phone and internet contact
to Welcome Wagon International, Inc
Field Manager, promoted from Sales Representative
• Recruited, hired, trained and managed to Welcome Wagon
representatives for this national advertising and greeting service company
• Conducted training classes and quarterly representative seminars
• Directed, critiqued and monitored representatives’ activities to maintain
billing growth in units; monitored collections and personally handled
difficult or sensitive accounts
• Researched and signed area accounts
• Provided accurate, specific, quantitative and prompt reports to Regional
Manager
to Stanart Industries, Division of Litton Industries
Sales Service Supervisor
• Hired, trained and supervised a national sales service staff for a pressure-sensitive label company
• Reported directly to the National Sales Manager
• Maintained efficient communication between sales staff, customers and
manufacturing operations
EDUCATION
Montclair State University
B.S. Administrative Science