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Work Experience
Forbes Media LLC, Burlingame, CA November – Present
Contractor
Manage National Venture Capital Association Database with over , members.
Conduct editorial research for special issues. (Top Technology Entrepreneurs)
Proofread and complete edits on annual issues.
Maintain and update Venture Capitalist files with current tracking information.
Jacobs Consulting, Petaluma, CA September – September Sourcer
Sourced and recruited candidates for several Bay Area Internet companies.
Post jobs on Hotjobs, Craigslist and Monster job boards.
Managed the full life-cycle of recruiting from position to hire.
Provided support to contract recruiter assisting in over hires in six months.
Summer Hill Ltd., San Francisco, CA August - August
Customer Service Representative
Managed life cycle of all client orders.
Assisted management in developing sales and marketing strategies.
Prepared weekly and monthly sales reports.
Generated repeat business through successful client relationship management.
Established strategic relationships with third party vendors for seamless transition from manufacturing to delivery.
Ann Taylor, Burlingame, CA June - January
Store Manager
Managed store operations with annual sales of $ million.
Managed employee relations for the store including conflict resolution and performance management.
Developed sales team to accomplish business objectives through recruiting, coaching and retention
Forecasted sales based on daily and weekly sales trends.
Audited payroll and sales reports to meet and exceed sales goals
Directed visual merchandise presentations, restocking and recovery to maximum productivity.
Successfully led store team to comparable sales by +% TY vs. LY.
Ann Taylor, Santa Clara, CA April - June
Senior Assistant Manager
Functioned as Human Resources Manager for store team.
Worked with Corporate Benefits to administer and communicate the company’s benefits program in regard to plan options, policy features, enrollment and other requirements to employees.
Provided education on EEO, Employment Law, Leaves of Absence and other similar programs, policies and laws.
Facilitated training programs on a weekly basis.
Recruited sales and management teams.
Conducted performance evaluations and negotiated conflict resolutions.
Sabre, Inc., South San Francisco, CA June - April
Training Representative
Conducted interactive training workshops for new and conversion agents.
Provided customized on-site training on Enterprise Software upgrades and installs of rd party printers/software.
Demonstrated Sabre products during sales meetings and technology conferences.
Functioned as the liaison between Account Executives and Field Service Technicians in an effort to streamline customer service needs.
Created and designed training material for new and existing accounts.
Prepared and presented quarterly Sales and Marketing business plans.
Technology Skills
Windows /XP/Vista Desktop, Microsoft Word, Excel, Access, Outlook, PowerPoint (Office Suite), ACT, Filemaker
Education
B.S., Organizational Behavior and Leadership
University of San Francisco, San Francisco, CA