Technical Writer Resume
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Resume:
Tanushri Rai
Yorktown Street, Houston, Texas-
Phone: | Email:
Summary
• Proficient in authoring, editing and reviewing technical documentation for end users, developers, and system administrators.
• years of programming and documentation experience
• Excellent oral and written communication skills.
• Cognizant of adult learning theories, ISD methodologies, and new media technologies.
• Proficient in computer fundamentals, installation, construction, configuration, upgrading, networking, maintenance and troubleshooting.
• Worked with documentation of tools built in ASP, ASP.NET and PHP environment
• Experienced in handling MYSQL databases via PHPmyAdmin
• Experience in C and device driver programming
• Experience in open source applications like Joomla and OScommerce
Courses Applications Operating systems
Writing for the Media FrameMaker
Database Management Systems Robohelp Windows
Research Methods Microsoft Office Suite MS-DOS
Requirements engineering OpenOffice Linux, Unix, Solaris
Unix System Administration Photoshop Macintosh
Advanced Operating systems HTML
Advanced Writing Dreamweaver
Adobe Acrobat
Education
MS in Computer Science
BS in Computer Science
Experience
Chaione, Houston, TX
Technical/Content Writer Jan – Present
• Developed user\\\'s guides for Project Management software, PHPcollab & Customer Relationship Management software, SugarCRM.
• Created and presented product demonstrations of the tools available for the Business development department.
• Developed web content and wrote and edited technical and non-technical articles.
• Developed an introductory package for the SAP consultants at the offshore development team in India. The package was designed to provide them with an overview of SAP Business One and its powerful tools directed towards small-mid cap corporations.
• Prepared documentation for:
. Intel, Santa Clara, CA
• Prepared content for the training kit designed to virtually teach Intel employees about the company’s latest products and services.
• Prepared tests & answer banks for each chapter that the employees had to take after going through the training kit.
. Nestle, USA
• Authored, reviewed, and edited the technical product usage and features manual of Dolce Gusto for the internal sales force.
• Used Microsoft publisher
. Element Networks, Austin, TX
• Researched, wrote, and edited an online buyer’s guide for high end Cisco routers, switches, firewalls etc.
• Used wordpress for content management.
Tools/Technologies used: Content Management System (Wordpress, Joomla), Microsoft Publisher, Adobe Acrobat, Microsoft PowerPoint, PHBCollab, CRM.
Atheros Communications, Santa Clara, CA
Software Programmer Sep - Jan
Developed backend programs in C for extracting and sending information from/to the server using gSOAP in Linux environment (Fedora Core ).
• This project required an understanding of networking protocols, C programming, study gSOAP architecture, XML data types and tags, Shared Libraries, packet sniffers on Linux.
• Developed technical documentation with graphics, using Adobe Acrobat & Photoshop, for future reference to gSOAP features and architecture.
• Used Software Configuration Management system, Perforce, for shared resources.
• Worked with UNIX editors vi/vim and emacs and facilities such as make, strace, GDB.
• Wrote reference programs in C/C++ for future reference and training in gSOAP.
Tools/Technologies used: gSOAP, make, strace, GDB, sniffer, vi/vim, C/C++, XML data tags, Linux, Photoshop, Microsoft Publisher.
Teitronix Software, Houston, TX
Software Engineer Aug - Dec
Developed content from requirement and design documents, as well as interviews with the client.
• Evaluated and recommended a Polygon reduction algorithm used to compress D objects in simulation programs designed by NASA.
• Evaluated and tested new or modified software programs, verified that programs functioned according to customer requirements.
• Interpreted, analyzed, and restructured technical data and identified test procedures used for each algorithm. Made judgments based on data reported.
• Conducted extensive market research to find the most plausible, cost effective and easy to implement Polygon Reduction Algorithm.
Tools/Technologies used: Polygon Reduction Algorithms, D Graphic technologies, visio, Adobe Acrobat, Microsoft PowerPoint
BNK, Kolkata, India
Software Engineer Jan – Dec
• Developed a Network device driver in C on Linux FC platform.
• Studied Networking architecture of Linux OS, various networking topologies, Loopback interface, Direct Memory Access, Cache Coherency, Linux kernel networking design and related protocols, Network interface cards.
• Extracted MAC address from NIC and store it in the proper data structure.
• Designed and developed client-server test programs.
Tools/Technologies used: C, Linux, Client-server interaction, NICs, Kernel development
References and writing samples upon request.
