General Manager Resume
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Resume:
Objective To obtain a position outside clothing retail management that allows my strengths to transfer, while challenging me to learn new skills in a fast paced, customer driven environment.
Experience Part - time Sales Associate
June - Current Old Navy Opry Mills, Nashville, TN
All aspects of customer service
Cashiering, cash management and cashier training
Product placement, merchandising, marketing and price management
General Manager
- Old Navy , , Bellevue, Mt. Juliet
Create, lead and motivate a high performance leadership and sales team to achieve results in customer satisfaction, sales generation, operational excellence and visual merchandising.
As general manager responsibilities include all aspects of the business such as controllable contribution, human resource functions, payroll management and company procedural compliance. Store goals were maintained through leading and developing a stellar team and ensuring high caliber staffing was in place and retained.
General Manger also responsible for community service projects, networking within community and maintaining moral within store.
During this time I was responsible for the dissolution of store in the Bellevue Mall and the opening of store at Providence Place in Mt. Juliet.
Operations Manager
- Old Navy , , , Madison, Brentwood, Bellevue
Operations Manager responsibilities to maintain staffing levels and reduce turnover, create schedules, manage supply levels and control inventory.
Implemented company programs such as product placement (DTF) and pricing management (MM) and well as ensure compliance with company standards for these programs
Interviewing, hiring and training of all associates with plans for employee retention and reducing turnover. Place and train top talent for leadership pipeline within company.
Position groomed for promotion to general manager
Merchandising Manager
Old Navy , , Brentwood, Madison
Sales generation through product placement and inventory management within the Women’s, Men’s or Children’s departments
Receiving and processing of product deliveries and management of shipment team
Adherence to company standards and meeting time management goals of merchandise placement while still maintaining a neat, clean and organized environment
Identifying top talent and training for leadership pipeline to ensure associates were qualified and ready for internal promotion
Education Volunteer State Community College, Gallatin, TN
August - Currently enrolled
Associates Degree in Social Services
. GPA
University of Tennessee at Martin, Martin TN
August - December
*Major in Social Work
Interests Passion for service and volunteer work Involved with Salvation Army volunteer program, worked with Habitat for Humanity, Susan G. Komen Foundation, and the Humane Society
Skills
+ years in retail management experience in various types of store structure and volume including stores that annualized over $ million.
Diverse set of job skills ranging from clerical, P&L Management, Human Resources, Payroll Management, Business Planning to Customer Service and Merchandising.
Strong communication, oral and comprehensive skills with ability to deliver information in a clear and concise manner.
High level of professionalism with the ability to navigate change quickly and effectively while dealing with ambiguity.
Certified in Staffworks systems, proficient with Word, Excel, Adobe and OWA
References References are available on request.
