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SUMMARY
Eleven years of Administrative support. Excellent organizational, multi-tasking and communication skills. Handle confidential paperwork with a high level of professionalism. Proactive nature and a positive, can-do attitude. Proficient with Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes email.
WORK HISTORY
Seasonal Sales Support (part-time), Victoria’s Secret, San Francisco, CA, /-current
Back-stocking, sensoring merchandise, pushing merchandise on the sales floor.
Merchandiser (part-time), Macy’s, San Francisco, CA /-current
Back-stocking, display tables, pushing merchandise on the sales floor.
Secretary, Pema Arts, Inc., El Cerrito, CA /-/
Compose and type routine correspondence. Organize and maintain general files and records. Handle flight bookings and hotel reservations. Attend phone calls. Answer customer queries via phone or email. Resolve customer complaints. Handle online sales. Update items listed on the Company website. Handle booth setup, booth display and sales at tradeshows. Send tradeshow invitation postcards to present and prospective customers. Handle bills payable and receivables.
Executive Officer-Operations, The Paper Products Ltd., Thane, Maharashtra, India /-/
Assist the General Manager (Plant Head) with daily administrative functions. Also assist the Associate Vice-President as and when required. Correspond with and coordinate flow of information both internally and externally. Perform day-to-day administrative tasks such as maintaining filing system and processing paperwork. Attend/screen phone calls. Schedule appointments, interviews. Arrange meetings. Arrange travel reservations (domestic and international) –visas, flight bookings, hotel reservations. Handle bills, internal cash vouchers. Handle confidential paperwork. Compile plant performance reports. Prepare presentations. Handle maintenance of office equipment – fax, photocopier, scanner. Handle Conference Room reservations, its general upkeep and maintenance. Conduct ISO internal audits. Handle a key customer account (coordination, sales).
Steno-secretary, The Paper Products Ltd., Thane, Maharashtra, India /-/
Assist the International Marketing Manager with daily functions. Correspondence work. Filing. Attend phone calls. Prepare and courier sample folders to overseas customers.
Computer Operator, V.I. Bhatia &Co., Mumbai, Maharashtra, India /-/
Correspondence work. Attend phone calls. Data entry. Typing work (financial statements).
EDUCATION
Bachelor of Arts (Economics) through Mumbai University (Ramnarain Ruia College) /-/