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Heidi Evelyn Nolte, Senior Recruiting Manager
Quincy Avenue South East, Auburn, WA , cell: , e-mail:
Open to positions in the Greater Seattle Area or relocation to Vancouver, BC Canada
Honors and Achievements
• WaMu Walk of Fame Award, Q (based on outstanding achievement and team results)
• WaMu Operational Excellence Award, (for participation in developing an effective on-boarding program)
• Washington Mutual President’s Club Award Winner,
• Instrumental in eliminating the use of outside contingent and retained search firms through the training and focus on sourcing skills and strategies used by internal recruiters (reduced time to fill and cost per hire)
• Consistently earns an exceeds expectations or outstanding evaluation rating on a quarterly/ annual basis by exceeding team goals and expectations (based on a one through five performance evaluation scale).
• Washington Mutual Quarterly Kudos Award Recipient (based on highest number of fills and direct sourced hires)
• WaMu Celebrity Award for exceeding matrix goals and providing outstanding client support
• WaMu Celebrity Award for exceeding matrix goals my first quarter with Washington Mutual
• Business Management Services Rookie of the Year (Runner- up)
Professional Experience
JP MORGAN CHASE (formerly WASHINGTON MUTUAL), Seattle, WA, April - Present
Recruiting Manager- WaMu Investments and Mass Affluent, Vice President, August - present
• After stabilizing the Small Business team, my focus became the growth initiative for the WaMu Investments Group in addition to the build out of the new Mass Affluent division under the new Relationship Banking and Investments Group
• Manage a geographically dispersed recruiting team
• Complete growth plans, build a recruiting team and strategy, and execute upon goals approved by senior business leaders
Recruiting Manager- Small Business and WaMu Investments, Vice President, April - August
• Manage recruiting managers overseeing the strategy and build out of two national business lines of WaMu
• Lead geographically dispersed staff of up to + to continue to build out the growth strategy of each business channel
• Change and enhance strategies, processes, procedures in addition to building team to add to growth plans
Recruiting Manager- Small Business Division, Vice President, September - April
• Manage a geographically dispersed staff of up to + to build out the new national Small Business Banking division of WaMu
• Develop new strategies, processes, procedures in addition to building team with no existing business infrastructure currently in place
Recruiting Manager- Commercial Group, Vice President, February - September
• Design and implement sourcing strategies to eliminate the use of outside contingent and retained searches to save on costs, build and manage pipeline for other forecasted openings, and increase quality of hires.
• Provide overall leadership and management for the recruiting function of Commercial Lending and Deposit Services Division (i.e., all sales, credit, strategic business, marketing, and operations positions in Commercial Group).
• Proactively execute all core management duties: goal setting, performance calibration, employee development and progressive discipline.
• Partner closely with HR Business Partner, Regional Recruiting Managers and senior line clients (SVP, FVP) to create "forward looking" workforce plans and develop and execute all local recruitment strategies. Accountable for flawless execution of staffing plans in support of business priorities.
• Lead and manage a geographically dispersed recruiting staff responsible for all recruiting activities across assigned group.
• Utilize applicant tracking software and reports to review monthly recruitment metrics and understand key trends. Utilize data to coach recruiting team to higher levels of performance and efficiency.
• Partner with Recruiting Operations team to re-engineer core recruiting processes and drive standardization across the organization.
• Train and coach recruiting team on new or modified processes to ensure execution and measurable gains in efficiency and effectiveness.
• Project Management — Build project plans and lead client staffing initiatives and projects.
• Manage a geographically dispersed team of up to people
• Washington Mutual President’s Club Award Winner
Recruiting Manager- Commercial Sales, AVP (% manager/ % recruiter), April - February
• Managed a team of four recruiters and one recruiting assistant. Responsible for leading the sales recruitment for sales channels nationwide
Recruiter- Retail Home Loans- Sales Recruiting, April - March
• Provide client management and direct source passive candidates across the country
INDEPENDENT SALES AND RECRUITING CONTRACTOR/ CONSULTANT- Renton, WA
Recruiting, Sales, and Marketing Consultant, -
BUSINESS MANAGEMENT SERVICES/ BUSINESS CAREERS- Renton, WA
Sr. Recruiter/ Sr. Staffing Consultant/ Sales Executive,
• Rookie of the Year (runner-up) based on company profits generated
XEROX CORPORATION- Seattle, WA
Accounts Representative and Fax Specialist,
• Sell the Xerox line of analog and digital products, financing options, services, and supplies to named corporate accounts
• Provide fax specialist training and support to all sales representatives and agents in Washington State
GREEN RIVER COMMUNITY COLLEGE- Auburn, WA,
Recruitment, Registration, and Telecommunications Specialist, (May -Jan. )
Event Programmer/ Lead and Earn Management/ Program Manager, (June -June)
Student Programs Budget Committee Chairperson, (September - June )
• Manage a team of in the allocation and budgeting process (over $K)
KIRO TELEVISION- - Seattle, WA
Public Affairs and TV Programming Internship, Jan. - May (One Semester)
PIANO AND VOICE LESSON INSTRUCTOR- Sumner, WA
Contract/ Self Employed,
Education
UNIVERSITY OF PUGET SOUND, Tacoma, WA
Bachelor of Arts in Business Communication, December
• Worked + hours per week while maintaining a full class load
GREEN RIVER COMMUNITY COLLEGE, Auburn, WA
Associate in Arts Degree, June
• Phi Theta Kappa (National Honor Society) • Academic & Leadership Scholarship Award• Who’s Who Among Students in Colleges (two years) • Student Programs Budget Committee Chair• Leadership Team Member
XEROX DOCUMENT UNIVERSITY, Leesberg, VA
• Extensive Sales and Marketing Training, April
Computer Skills
• Recruitsoft/ Taleo, PeopleSoft, MPloy (contact database)
• Microsoft Office: Word, Excel, PowerPoint, & Outlook; Internet and E-mail proficient
Leadership Competencies
• Demonstrated expert in recruiting, sourcing, consulting, sales, training, coaching, selecting, and hiring
• Created a communication system for new emerging markets, which resulted in client satisfaction (and demonstrated project management skills)
• Manage, design and implement recruiting strategies for small business owners tailored to their goals and train them to recruit independently in the future
• Implemented Recruiting Blitzes that resulted in % completion of Top Lists and % increase in field cold calls (for clients and production recruiting team).
• Train new Recruiting Professionals