Administrative Assistant Resume
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Resume:
To whom it may Concern,
I believe I would be a wonderful asset to your company. I am confident that my experience and passion to excel and succeed will help improve your company's efficiencies, service, and bottom line profitability.
• I have over years of experience in providing superior customer service.
• I have an undeniably strong work ethic.
• I have over years of Data Entry experience. ( Key and Alpha Numeric)
• I have dealt with people/clients on a daily basis and I know how to build and maintain good relationships with them.
• I am a highly motivated person and I thrive on success and accomplishment.
• I am a team player as well as an outgoing person with a lot of personality.
• I am dependable person that is always willing to help a fellow colleague when they are in need of assistance.
I am available for an interview. I look forward to meeting with you.
Respectfully,
Charlene Ruiz
Enclosure: Resume
W. WASHINGTON AVE. •&#;SANTA ANA, CA.
CELL: • E-MAIL:
CHARLENE RUIZ
SUMMARY OF SKILLS/KNOWLEDGE/QUALIFICATIONS
• Adobe Acrobat Reader and Writer
• Microsoft Office (Word, Excel, Outlook, Power Point)
• Data Entry, Billing, Invoicing
• Genesis, Integra, Mortgage Ware, Mortgage Link
• Warehouse on the Web
• DU . Export
• Doc Magic, ICC Docs
• Sub Prime, A-Paper Loans
• Dry & Wet State Funding
• Ability to multi-task, performs well under pressure, and work autonomously.
EMPLOYMENT HISTORY
January to Present Credit Resource Corp. Newport Beach, Ca.
Administrative Assistant:
• Data entry, set up new files, integrate new clients.
• Review credit reports for derogatory items and input into CRC Database.
• Filing and sorting client paperwork.
• Print all dispute items and mail out to all Credit Bureaus.
• Follow up with clients and request missing items for completion of file.
• Call clients and set up initial consultation call with a Credit Specialist.
• Contact clients when account is in a negative status/collection.
• Maintain good relationships with all clients and promptly resolve any concerns.
October - July Impac Lending Group Irvine, Ca.
Senior Funder/Customer Service:
• Review/Double check underwriting side of file for any items that may have been missed, condition accordingly, and get “stips” as needed.
• Review and insure the accuracy of Closing Documents, Lender Instructions and Title commitments prior to loan funding.
• Issue/submit instructions to the closing Title Company, to assure that all loans are closed in accordance with company policy.
• Communicate with Brokers, Escrow & Title on a daily basis to ensure all loans funded in a timely manner.
• Personally able to review, condition, and fund $,,/ month consistently.
• Provide excellent customer service to all clients.
April - September Mortgage Investors Group Irvine, Ca.
Senior Funder/Customer Service:
• Review and ensure the accuracy of closing documents prior to disbursement of funds.
• Issue instructions to the closing title company to assure that all loans are closed in accordance with company policy.
• Communicate with Brokers, Escrow & Title on a daily basis.
June - March Planet Mtg. DBA Planet Financial Services
San Diego & Anaheim, Ca.
Secondary Market Sales Manager:
• Manage the secondary market operations, including both the buying and selling of mortgages.
• Originate new contacts in the secondary market and ensure the continuance of good relations with established investors.
• Manage the loan portfolio to optimize profits.
• Create spreadsheets, track status and clear conditions of loans for sale to Investors
Mortgage Loan Funder/Manager:
• Set up new Accounts with Warehouse Lines.
• Train new Funders ensuring that all policies and procedures are followed correctly.
• Review and ensure the accuracy of closing documents title commitments, prior to loan closing.
• Review closing documents before disbursement of funds.
• Issue instructions to the closing Title Company, Broker and Escrow Company to assure that all loans are closed in accordance with company policy.
• Disburse and authorized the disbursements of funds with Title and Warehouse Lines.
Secondary Market Shipping Manager:
• Prove secondary marketing support by full file review, allocation to investor commitments, packaging and filing commitments in accordance with delivery dates.
• Review and prepare loans for sale to private investors.
• Examine loan records to assure proper recording data and compliance with policy, regulatory requirements, and investor criteria.
• Coordinate shipment of loan packages and maintain contact with secondary market personnel regarding acceptability.
EDUCATION
Ocean View High School Huntington Beach, Ca.
General Education
• Completed Teller Training School through Bank of America.
REFERENCES
&#; Available upon request
