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Karen Brown
Lakeside Drive
Largo, Florida
Objective
Seeking a responsible ,challenging, growth oriented position where I will be able to utilize my skills to the advantage of the company.
Work Experience
A/R Administrator, Collections
/ - Present Cox Target Media / Valpak Inc, Largo, FL
Calls made on Chicago, Minnesota & Jacksonville past due accounts (Over + accounts), collect all past due money and call on new clients who payments are due before there first mailing, send statements and invoices. Provide good customer service to all clients. Update Access data base with all calls made on a daily bases, Responsible to send , and letters and turn over to our collection agency and provide service to them as well.. I have daily contact with client and the Sales representatives. I am responsible to clear up any disputes that the clients may have with their ads and coupons. Fax or email credit card forms for client’s convenience for payment. Ability to work with the client to put together repayment agreements for clients that are past due to help bring their account to a current status.
Collector
/ - / Superior Uniform Group, Seminole, FL
Over see + accounts calling on customers that are past due. Arrange payment schedules. Problem solving on credit issues. Applying payments and credits to proper invoices and accounts.
Receptionist
/ - / PaineWebber, Clearwater, FL
Answer multi-line phone system, Data entry of all incoming monies to the proper accounts. Order all office supplies needed. Assisted Brokers in secretarial needs such as typing letters, opening new accounts and issuing checks that were needed.
Accounts Receivable/Collections/Credit
/ - / KTL Trucklines, Largo, Fl
Follow up on all past due accounts. Data entry of all incoming monies to proper account. Supply credit check on all accounts opened. Customer service and problem solving. Monthly reports.
Education
/ - / University of Phoenix, Clearwater, FL
Some College Coursework Completed
Completed course in the following: Composition I, Electronic Research Strategies, Building a Winning Team, General Psychology, Intro to Speech Communication
/ - / Saint Petersburg College, Seminole, FL
Some College Coursework Completed
Pre Algebra
/ Pasco-Hernando Community College, Brooksville, Florida
Some College Coursework Completed
Completed courses in Accounting I and also Business Management.
/ Seminole High, Seminole, Florida
High School or equivalent
High school graduate
Skills
Skill Name Skill Level Last Used/Experience
Access data base Intermediate Currently used/
Accounts Receivables Expert Currently used/
Collections Expert Currently used/
Customer Service Expert Currently used/
excel Intermediate Currently used/
MS Word Intermediate Currently used/
Multi-line Switchboard Expert years ago/
Multi-line Switchboard Expert years ago/
Supplies ordering Expert years ago/
windows Intermediate Currently used/
Additional Info
Quick learner, computer literate, honest and dependable & self motivated.