Communications Resolution Specilaist Resume
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Resume:
LAURYN MASTERSON
Long branch Way, Antioch, CA,
Profile
Communications Professional, mediator, renowned speaker & consultant known for consistently exceeding
expectations through out career in sales, coaching,advocation service and management.
ACCOMPLISHMENTS
Leadership Service Award, Small Business Advisory Council.
Placed in top % in national customer service award. Tripling the average territory sales while simultaneously increasing customer satisfaction and Market share Contributors to this success included: Revamping the sales compensation plan, extensive sales training, joint territory customer calls, creation of a vertical support team, development of a select major account program, and enhancing sales tools channel
Managed company focused on sales, marketing training, consulting, and career\Life coaching, Mentoring, Counseling. Legal Services pertaining to the resolve both private and public disputes, through listening and investigating facts and agenda.
Experienced working with vendors including negotiating contracts.
Graduated with honors, Class Valedictorian
EXPERTISE
• Keynote speaking • Sales training • Career coaching
• Sales management • Resource coordination
• Territory planning • development • Interviewing
• Personnel •Business strategy • Hiring
• Management Product development • Customer satisfaction
• Cross Selling • Market Analysis • Negotiation
• Excellent written and oral communication skills.
• Outstanding interpersonal skills.
EDUCATION
State Certified Mediator
Acclivus– Coaching and Base Training
Specialty in Life Coaching
Certification Los Medanos College, CA
Computer Science Networking Technology
Scholastic Achievement Award
Bachelor's Degree in Education
EXPERIENCE
Software Analyst / Field Operations Negotiations, @Road-Inc., CA, / – /
Mediate, plan, diagnose, analyze, instruct, advise, and resolve issues.
Ability to think and act strategically
Senior Marketing Executive, Nu Health Systems Inc., CA, / - /
Handled promotions, sales, advice, customer service, analysis, and planning.
Elementary Teacher New Life Christian School, CA, / - /
Devised educational plans, trained Instructed, advised, directed, and supervise students
Office Manager, Master Co Inc., CA, / - /
Supervised, trained, and coordinated staff
Provided efficient and interpersonal customer service
Managed promotions, and sales efforts
Successful track record of managing a creative and diverse staff.
References Available Upon Request
