Business Development Operations & Client Relationship Manager Resume
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Resume:
PRITEE MIRCHANDANI
Address: Linwood Avenue, Apt # -Y, Fort Lee, New Jersey
Home: Mobile: Email:
DeskNet Inc., New Jersey - Software developer specializing in customer communications technology.
http://www.desknetinc.com/
Business Development Operations & Client Relationship Manager (January – Present)
The business development organization is responsible for all new business, and operations focus on delivering good performance for existing and new contracts
Responsibilities:
o Business development: working with the business development team to create new offerings and business models to meet changing customer demands
o Compliance and legal: coordinating with company legal counsel and clients to negotiate, execute and comply with all contracts pertaining to business development and sales
o Customer satisfaction: working on processes with internal client teams and clients to manage customer expectations, issue resolutions and further partnership opportunities
Sales Administrator (August – December )
Responsibilities:
o Sales management assistant: working closely with Sales Director to manage sales pipe, team and operations
o Sales reporting: creating periodic reports for management review detailing sales activity and forecasts
o Sales support: providing support through the sales cycle to sales team
Santana Ltd., New Jersey – U.S. Importer & Distributor of Men’s Outerwear
Administrative Executive – Production (January ’ – July ’)
Responsibilities:
o Follow-up of all components required to complete orders, including lab tests & approvals
o Report generation for tracking various aspects of production such as orders/sales, sales per style, scheduled receipts/scheduled deliveries etc
o Record maintenance of all purchase orders with corresponding sales orders, communication files for every vendor, and general administration files
Omega Fashions Ltd., New York – U.S. importer & distributor of leather fashion accessories.
Manager, Administration – Bombay, India (February ’ – January ’)
Responsibilities:
o Branch Representative: coordination and communication between US head office and India production facility
o Operations management: overseeing production management through entire workflow from order registration to raw material availability, through production scheduling, including quality control and shipping
o Issue resolutions: helping resolve issues related to production, quality, and scheduling
Lazard, India – Indian branch of a large international investment bank
Executive Assistant to Group Chairman (November ’ – February’)
Responsibilities:
o Corporate communication & public relations: close coordination with advertising and public relations agencies, maintaining press relations and editing of a monthly company newsletter.
o Event management: organizing seminars, conferences & roundtables at national & international platforms with participation from the business sector as well as government agencies
Ogilvy & Mather, India – India’s international public relations agency
http://www.ogilvyindia.com/how/opr_main.asp
Branch Manager, Public Relations Division (March ’ – October ’)
Responsibilities:
o Business development including prospecting clients and designing customized offerings
o Customer satisfaction through effective public relations programs
o Branch performance comprising administration, profitability, staff management & motivation
Write Styles Communications – Self owned firm specializing in corporate communications
Partner (January ’ – November ’)
Responsibilities:
o Business development: prospecting clients and designing customized offerings
o Operations management: design shop coordination and office management
ACG Worldwide- one of the largest manufacturers of hard gelatin capsules in the world.
http://www.acg-world.com/index
Executive Assistant to Group Chairman (September ’ – November ’)
Responsibilities:
o Internal relations: communications and coordination with company and industry senior managers and executives
o Special events: organizing technical seminars, business conventions and trade events
PERSONAL DETAILS:
Academics: Bachelor of Commerce (B.Com), Bombay University, India –
Skills
o Strong interpersonal communications and client facing skills with
o Experience in communicating with C-level managers and executives
o Ability to motivate and influence people internally, including developing and maintaining strong relationships with team members, stakeholders and senior management
o Ability to maintain and grow client relationships
o Strong negotiation and conflict resolution skills
o Superior organizational skills – meticulous, strong attention to details
o High level of computer skills with Microsoft Office Suite, Lotus Notes with ability to learn new software and programs quickly
