Independent Consultant Resume
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Resume:
ANITA-J PACKARD
QA Analyst/Document Specialist
Champs Lane
Middletown, De
Phone:
SUMMARY
Quality Assurance Analyst and Document Specialist; a motivated self starter with + years of experience. Excellent organizational skills; with the ability to work under fast paced and adverse conditions. Experience includes developing and documentation of software requirements, performing software testing and software implementation, creation and maintenance of Excel, SQL and Access spreadsheets. TNSMI is the second largest multi-media advertisement-researching firm in the world. Offering , customers in countries real time access to occurrence, expenditure and ratings information through proprietary software. I participated in the testing, planning, documentation, execution and implementation of this proprietary software.
Areas of expertise include:
• Quality Assurance
• Test Scripts
• Documentation Specialist
• Regression Testing
• Data Integrity
• Testing Web based systems
• QA Trainer
• End user Product Support
• Analytical & Problem Solving Skills • Functionality Scripts
• Organizational Metrics Tracking • User Scripts
• SQL
• Ad-hoc Billing systems
PROFESSIONAL EXPERIENCE
A.P. Consulting Services December – Present
Independent Consultant
I work for various independent consulting services. I assist in the planning and development of new modules, web-layout, text, program support, testing, training and documentation. Create full motion video presentations using Microsoft Movie Maker and Camtasia Studio Suite. Develop, define, and analyze solutions to document requirements utilizing my broad technical knowledge. Perform all documentation functions on projects. Clients range from small businesses to The University of Delaware.
TNSMI West Chester, PA
Quality Assurance Document Analyst February – December
I worked directly for the Director of Product and Custom Services. In this capacity I was responsible for the overall quality and data integrity of client applications. I achieved this by working in direct support of the Vice President of Production Systems and Data Bases and the Vice President of Product Development. Working with project managers, software engineers and inter-departmental disciplines we develop the new client applications. I was the lead and coordinator for the Beta testing of new programs created for our clients using the test scripts and user scripts that I have authored. We put the applications through regression testing, smoke tests and functionality testing. We also test the user interface and middleware. This is where my analytical and problem solving skills come into play. I was one of the final pre-release night testers. With the completion of a client application I assured that the reporting and integrity of data for all products was accurate and functioning prior to client presentation. This means I had troubleshot all data for possible discrepancies and was satisfied with the results.
In my administrative capacity I approved the client’s weekly, monthly and quarterly expenditure reports after verifying the accuracy of these expenses I forward them to the Data Base Group where they are entered into the clients data base for client use. I verified the data base figures loaded by the data base group to assure their data integrity.
I was responsible for application training of all new quality assurance analysts. Application training was not limited to my department I have given application training to senior level executives, members of our sales force, client product support group and members of the data base group.
I have performed quality assurance checks on Classification Operators to verify the accuracy of their work. These operators monitor advertising on Cable Networks, Televised Networks, Hispanic Networks and Canadian Cable in addition to + Local U.S. Markets. I prepared status reports, spreadsheets and graphs to track and monitor quality assurance and applications data. I utilized my Excel spread sheets and SQL queries expertise for trending and forecasting data. I researched and developed QA procedures for new products.
Anita-Jo Packard
Page Two
Selected Accomplishments:
• Authored various online manuals for The University of Delaware
• Automation of software for Digital Print Media Collection
• Project leader in software error detection
• Authored and implemented departmental QA procedures
• Multiple Employee Achievement Awards
EDUCATION
Liberal Arts/Business Law
Delaware Country Community College
Media, PA
CONTINUING EDUCATION & TRAINING
Intro to Visual FoxPro .
Excel
Basic SQL
Microsoft Access
CST Training
CERTIFICATION/LICENSES
Visual FoxPro .
COMPUTER SOFTWARE SKILLS
Level of use: Advanced
MS Office, Excel, Lotus, Access, Visual FoxPro ., Test and Use of various OS, browser, language and Software Platforms.
LANGUAGES
English
