Office Manager/Purchasing agent Resume
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Resume:
LAURA PARZYGNAT
W. THORNDALE
CHICAGO IL,
OBJECTIVE: Seeking a full time position to utilize my customer service skills.
SUMMARY OF QUALIFICATIONS
EMPLOYMENT
Work History
ComputerWorks of Chicago September - August Chicago, IL
Purchasing Agent/Office Manager
$,/year
· Answer all calls placed to administrative as well as personal line.
· Troubleshoot order, delivery, and vendor problems.
· Oversee all outbound and inbound shipping.
· Order all office supplies.
· Manage telephone system, adding, deleting new users and mailboxes.
· Create all customer accounts and assist the sales department in making sure all orders are correct.
· Order all equipment for new installs and make sure the equipment arrives in time for on site installation.
· Invoice customers as well as collect outstanding bills for payment.
· Invoice customers for products purchased using Quickbooks.
Private Party Contract September - June Niles, IL
Nanny
$/week
· Basic health and welfare care for pre-school aged children.
· Formulated structured learning/playtime activities.
Rush North Shore Medical Center August - August Skokie, IL
Operations Supervisor, Information Systems
$,/year
· Supervise staff of in daily operations for the medical center.
· Purchase all computer related equipment, including hardware and software, for entire medical center.
· Manage incoming calls to the helpdesk as well as provide first tier support to customers.
· Manage helpdesk software to ensure proper tracking of all calls placed to the helpdesk.
· Oversee all daily, weekly, monthly and yearly backups of multiple systems throughout the hospital, including mainframe, network and department specific applications.
· Work with Technical Manager and director of IS to establish wants and needs of customers.
Expeditors International March -August Bensonville, IL
Air Export Account Representative
· Prepare cargo for air travel throughout the world.
· Update cargo spreadsheet twice daily and present to customer for detailed records.
Rush North Shore Medical Center July – Dec Skokie, IL
Helpdesk Support Technician
· Answer helpdesk phone and give first level phone support to customers with hardware and software related problems.
· Log all calls into Help! Software.
· Run daily, weekly, monthly and yearly backups for all hospital systems.
· Print all reports and medical sheets and deliver to various departments throughout hospital.
· Work closely with Operations Supervisor to ensure customer satisfaction.
Illinois Department Of Corrections March -July Joliet, IL
Correctional Officer
· Oversee several hundred inmates in their daily activities.
· Provide security to co-workers and inmates.
· Perform cell extractions and move prisoners from one location to another within the prison.
Misener Holley Animal Hospital June -July
Veterinary Technician
· Assist doctors in surgery of small breed animals.
· Provide daily healthcare for animals.
· Answer phones and make appointments for clients and their pets.
COMPUTER SKILLS
Software: MS Word, Excel, Outlook, PowerPoint, Quickbooks, Filemaker Lotus Notes, HELP! (Help Desk tracking software), VPS (printstation software), Invision (mainframe).
Operating Systems: NT, Windows , Windows , Windows , Win XP.
