Academic Advisor Resume
LOG IN OR REGISTER TO CONTACT ME
This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.
Resume:
Professional Experience:
-Current Columbia College (Evening Campus) Academic Advisor (-Current)
Columbia College (Jefferson City, MO) Academic Advisor (-)
• Responsible for Advising students UG, Graduate, transfer, online, and new students.
• Guide students on career choices, and degree programs.
&#; Assist with graduations.
&#; Administer Math and English placement test, CLEP, Dantes and proctoring of online classes.
&#; Monitor students on their academic progress Enroll students in appropriate courses and career options
&#; Participate in student recruitment activities as necessary
&#; Mediate and Advocate for students concerns regarding degree plan, grades, and Instructor issues.
Columbia College Division of Adult Higher Education (Columbia, MO) Administrative Assistant (-)
&#; Payment of all invoices for evening, online and our campuses,
&#; Maintain vendor accounts.
&#; Coordinate Director, Advisor, and Faculty conferences and travel arrangements.
&#; Cross trained in all other departments in my area, running enrollment numbers, payroll, W- forms, direct deposits, add/drop classes.
- Expedia.Com (Las Vegas, NV) Telesales Agent
&#; Assist clients navigate through our website,
&#; Answer inbound calls within a call center environment and effectively turn an inquiry into a sale.
&#; Research rates and travel packages that are most appealing to clients,
&#; Helped develop Expedia accounts on our website.
&#; Won several Top Gun award (Top Sales person for last months of employment)
Mirage Hotel & Casino (Las Vegas, NV) Front Desk Manager ()
Mirage Hotel & Casino (Las Vegas, NV) Front Office Head Cashier ()
• Maintained a staff of - front desk clerks at all times.
&#; Made sure guests were always satisfied and happy with hotel and staff.
&#; Assisted with Budget, Profit & Loss, Room inventory, and No show %.
&#; Training of new Guest Service Representatives.
&#; As supervisor for the Guest Service Department, assisted my staff on making dinner and show reservations, assigning safety deposit boxes, gift certificates, sales, guest mail, packages, faxes and rentals.
&#; Assist Vice President of Hotel Operation. Worked extensively with accounting, and group reservation department to locate lost and inaccurate reservations.
&#; Worked closely with Legal department in investigation of past guests, and employees.
&#; All promotional mailing, answering E-mails that were sent through Mirage website.
&#; While at this position Nominated Employee of the Month.
Walt Disney Inc. (Orlando, FL) Guest Service Representative ()
&#; Night auditor of resort restaurants, retail, and hotel revenue.
&#; While on graveyard shift I was responsible for front desk, bell desk, and housekeeping personnel.
&#; Maintained Good rapport with guest
&#; Collected the occupancy data from the other Disney Resorts.
&#; Achieved % occupancy each day,
&#; Upgraded guest to suites.
&#; Sold park tickets, and made dinning reservations.
(EPCOT) (Disney College Program) Attractions Hostess ()
&#; Selected from a group of , college students.
&#; Completed hours of business classes conducted by Disney Executives.
&#; While working at EPCOT, gave narrations to groups of guests at a time; while maintaining the safety and efficiency of the operation.
Other Experience:
Work Rite Temporary Agency (Fulton, MO) Office Manager (-)
Audrain County Juvenile Office (Mexico, MO) Temporary Secretary ()
R&R Medical Typing (Mahopac, NY) Administrative Assistant ()
Wicks n’ Sticks (Jefferson Valley, NY) Assistant Manager ()
Education:
Expected Graduation Masters Art in Teaching, Columbia College
August
May Masters in History, Lincoln University
May Baccalaureate of Arts in History, Columbia College
Dec. Associate of Science Travel and Tourism
Accounting Certificate, Westchester Community College
Computer Skills:
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Access
• Datatel
• Blackboard
• DL
• Springer Miller
• Disney Property Management System
• Paradox
• SABRE
• Apollo
• Peachtree
Organizations/Awards
• NACADA
• Phi Alpha Theta Honor Society
• Who’s Who’s of Graduate Students
• Columbia College Partners in Excellence
• Field School Reader
• Columbia College Deans List
• Westchester Community College Student recognition
• Elected member of Columbia College Staff Advisory Association
