Retail Sales Representative Resume
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Resume:
Christine Conley
St. Rt.
McDermott, Ohio
Phone:
Email:
OBJECTIVE
To begin a new career that will allow me to showcase my skills and provide growth
opportunities.
EDUCATION
B.A., English and Humanities, Shawnee State University
EMPLOYMENT
Acosta Sales and Marketing, Inc., January -present
I am currently employed as a retail sales representative where I manage a territory
of Wal-Mart stores. I represent many clients such as Heinz and
McCormick.
Cashier, Wal-Mart Supercenter, Jackson, Ohio //-//
Assisted customers, cash handling, ran cash register. Cross-trained in many areas
of the store including customer service desk, layaway, jewelry, fabrics and crafts,
sporting goods, pets, snack bar, and was a back-up customer service manager for
year prior to transferring to the Jackson location in Sept. of .
Collections Supervisor, Applied Card Systems, Huntington, WV
• Assisted team of associates in daily operations of credit card collections department
• Made outbound collection calls on delinquent accounts
• Responsibilities included payroll items (mispunch forms), productivity reports of associate performance, reinforcing company policies, complying with FDCPA laws, maintaining attendance grid, monitoring associate calls, reviewing accounts, handling customer issues, assisting in floor coverage as needed, reviewing prior day statistics, ensuring all personnel items were addressed (annual reviews, write ups, termination paperwork)
• Weekly duties included staffing issues such as changes in associate reporting, number of associates reporting, any open issues, work shift count and percentage, productivity forms, daily reports, payment results of the collectors, and monitoring results of the team.
• Monthly duties included administering an evaluation of each team member, submitting a monthly recap of weekly report to management, and maintaining a desk file of all reporting associates.
Assistant Manager, Shoe Show, New Boston, OH
• Assisted customers in retail shoe store with purchases
• Maintained daily store operations by handling customer complaints, returns, sales, and opening and closing of the store.
• Nightly counting of drawer and deposits made at bank
• Weekly payroll reports
• Inventory
• Checked in freight on daily basis
• Markdowns (keyed in by data entry program)
• basic cash handling for merchandise sales
Residential Manager, Queensbury Apartments, Wheelersburg, OH
• Office Manager
• Collection of rent money due by tenants each month
• Maintained repairs and did cleaning of all apartments to be rented
• Advertised to local businesses and newspapers for apartment rentals
• Daily, weekly, and monthly reports submitted to district manager
Interest and Activities
I enjoy singing, acting, Church choir, Community Theater, writing poetry,
and reading in my spare time. I studied opera throughout high school and college.
Additional Information
In the past years, I have relocated several times for my husband’s position. I chose to work at Wal-Mart for six years due to his management career. Circumstances have changed so that we are living in a permanent residence. I wish to pursue a career that is closer to home and offers less travel and more career growth opportunities.
REFERENCES
Shirley Wright friend yrs.
Amanda Wright friend/ former co-worker yrs.
Linnea Mahlman friend/former co-worker yrs.
Amy Salisbury-Huffman frie
