Checkout Coach Resume
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Resume:
Objective
To obtain a position as a Customer Service Representative.
Summary
A dependable, fast learning individual with excellent customer service skills, and the ability to work independently on assignments or with a group in team environments.
Skills
• Operated cash register to itemize and total customers’ purchases in stores and issued receipts to customers.
• Received cash, checks and completed credit-card transactions from customers and employees.
• Answered customer’s telephone and in-person inquiries and directed customers to appropriate sales area.
• Resolved customer complaints and requests for refunds, exchanges and adjustments.
• Counted and recorded currency and coin in change drawer.
• Read and recorded totals shown on cash register tape and verified against cash on hand.
• Redeemed food stamps and promotional coupons.
• Removed and recorded amount of cash in register at the end of shift.
• Framed pictures in custom-made and stock frames.
• Cut mounted pictures to fit frames, using paper cutter.
• Cut glass to fit frames, using glass-cutting tool.
• Cleaned glass and placed in upturned frames.
• Placed pictures on top of glass.
• Cut pieces of cardboard to fit frames and placed on back of pictures.
• Pushed and tapped brads into frames and used stapler to staple pictures in place.
• Glued paper covers to backs of frames.
• Attached screw eyes and wire to frames, using hand tools and staple gun.
• Stocked shelves, counters, and tables with merchandise.
• Stamped, marked, and tagged price on merchandise.
• Answered customers’ questions concerning location, price and use of merchandise.
• Cleaned shelves, counters, and tables.
• Kept record of sales, prepared inventory of stock, and ordered merchandise.
• Restructured and improved layout of store.
• Framed oil paintings not requiring glass fronts and paper covers.
• Obtained merchandise requested by customers.
Experience
Giant Food Stores, Forks, PA Mar to May
Checkout Coach/Customer Service
Giant Food Stores, Forks, PA Aug to Dec
Cashier
MCS Frame Shop, Easton, PA Sep to Sep
Cashier/Customer Service
Education
Northampton Community College, Bethlehem, PA Aug to May
Early Childhood Education
Easton High School, Easton, PA Sep to Jun
Graduated/Received Diploma
References Available Upon Request
