The Most Visited Job Board For Women For Over 20 Years
Education Computer Network Administrator, Graduated, Technical Diploma, Tidewater Tech, Newport News, VA
Completed	
/ Skills
GE Applied Mathematics, GE Applied Grammar, GE Practical Writing, GE Critical Thinking
Courses	PC Fundamentals of Computer Operating Systems, PCComputer Operating Systems Lab, PC Principles of Microsoft Windows, Windows XP and Microsoft Office 		
Related 
Experience	
Sales Representative, Hair Stylist (Part Time)
Columbia, MD									           /-Present	
 Prepares hair for styling by analyzing hair condition, plans desired effect by studying facial features 
 Produce desired effects by arranging, shaping, and curling, trimming, setting, and braiding hair 
 Shampoo and condition hair and scalp by applying treatments and making recommendations
Customer Service/Sales, HSBC Card Services,
Baltimore, MD										/-/
Handled inbound telephone requests for credit card transaction and payment information  
Wrote service tickets, follow ups and relayed pertinent information to customers and internal decision makers
Achieved and maintained rapport with customers and worked to give them best possible service
Sales Representative, Financing Alternatives Inc.,
Chesapeake, VA 								                   /-/
Recommended computer products and quoted prices based on customer needs
Demonstrated products, used samples and emphasized features and benefits 
Developed and maintained relationships, answered questions and addressed concerns   
		
Sales Representative, Faneuil Group, MCI WorldCom,
Newport News, VA								           /-/
Professionally sold local and long distance telephone service in fast pace call center 
Collaborated with team members, identified changes and improved sales performance
Exceeded minimum sales requirements, adapted to changes and earned incentives
	
Customer Service Agent, West Telemarketing,
Hampton, VA									           /-/
 Received and processed incoming phone calls for dedicated clients, entered, and verified customer information
 Generated large volumes of sales and created customer loyalty in large fast-paced call center
 Communicated clearly and answered questions to ensure customer satisfaction
\\\"TO HIRE YVETTE CALL \\\"