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Education
ECPI College March -August
Associates Degree Major: Business Administration
Virginia College Online April -April
Bachelor’s Degree Major: Business Administration
(Presently Attending Online)
Skills
• Windows , , XP
• Microsoft Word
• Access
• Excel
• Peachtree Accounting
Experience
FTD.Com (Seasonal/Permanent) Sherwood, AR October -Present
Customer Service
• Taking Orders
• Offering acceptable replacements
• Processing refunds
• Corresponding via email with customers
Super D Pine Bluff, AR October -February
Cashier
• Handling cash transactions
• Basic Customer Service
Dee-Rock SR Little Rock, AR July -September
Artist
• Writing Songs
• Performing
• Recording
• Recruiting
Skycom Pine Bluff, AR May -March
Manager
• Inventory
• Scheduling
• Displays
• EOM Reports
NARS Chesterfield, MO March -Septemebr
Collector
• Contacting customers about delinquent accounts
• Collection of payment
• Offering acceptable options of payments
GC Services Earth City, MO October -January
Collector
• Contacting customers about delinquent accounts
• Collection of payment
• Offering acceptable options of payments
Cingular Wireless Little Rock, AR September -April
Retention Specialist
• Troubleshooting accounts
• Upgrade of equipment
• Basic customer service
• Recording customer concerns for service level improvement