Event Planner Resume
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Resume:
Apt #
OBJECTIVE
A position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills will be utilized toward continued growth and advancement.
EXPERIENCE
Embassy Suites West Shore, Tampa Florida
(Guest Services), January – Present
• Oversaw the front office to ensure an optimal level of service/guest satisfaction.
• Verify and monitored room reservations, room blocks, cut off dates, room rates for successful daily operations.
• Trained new employees as well as oversaw successful operations of other departments Bell Staff, Housekeeping and Maintenance.
• Ensured accurate and prompt service coordinated with appropriate areas of the hotel, for any guest issues or requests, making sure there’s a follow up and needs are completed in a timely manner.
• Generated revenue by meeting as well as any additional on site charges
Home Depot At-Home Services, Atlanta Georgia
(Event-Training Coordinator), November – December
• Established/ Maintained successful business relationships with contracted service providers.
• Negotiated rates with all hotel, airlines and car rental agencies.
• Assisted with the creation and implementation of all new travel procedures and the introduction of new vendors, etc.
• Coordinated domestic and international travel arrangements, while recommending the most time and cost effective travel.
• Worked closely with finance to monitor, identify travel expenses and current trends.
• Prepared and managed documents, including formatting and editing letters, reports, memos also any correspondence of information with Vendors and Hotel contracts.
• Planned all company meetings, conferences, sales training, and company sponsored trips.
• Acted as a liaison between Senior Management and Field Support working to accomplish objectives in a collaborative effort.
Embassy Suites Galleria, Atlanta, Georgia
(Customer Service/Front Desk), June- – November
• Registered guests for extended / temporary accommodations.
• Ensured customer satisfaction by resolving any issues.
• Worked closely with in-house Sales to ensure group accommodations were met to required specifications.
• Handled daily and monthly reports tracking accurate travel trends and occupancy levels.
• Acted as in-house reservations / front desk supervisor in others absence.
• Set reservations for guests dining, transportation need during stay.
EDUCATION
Leetonia High School, Leetonia, Ohio
GPA: ., also Member of Student Council, and Art Club
Pennsylvania Culinary, Pittsburgh Pennsylvania
Hotel / Restaurant Management (Associate’s Degree in Specialized Business
PERSONAL SKILLS
Proficiency in Windows, Excel, MS WORD, PowerPoint, E-mail, Internet application systems, HPMS and, industry specific software.
CERTIFICATIONS
NRA Serve Safe Sanitation, ACFEI Nutrition, CMP Certified Meeting Planner, NRA Barcode Certification.
REFERENCES
Furnished upon request
