Clerical Technician III Resume
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Resume:
PARMINDER SINGH
Stephanie Drive, Easton, PA
Phone: &#; E-mail:
VALUE OFFERED
• Relationship Building – merges solid interpersonal and communication skills to forge, nurture and maintain strong business and customer relationships. Enthusiastically collaborates with internal colleagues to achieve established goals and expectations.
• Administrative Expertise – demonstrates an innate ability to handle multiple administrative functions and clerical tasks in fast-paced, time sensitive environments.
• Customer Service – blends integrity, innovative thinking, and leadership attributes to ensure first-rate customer satisfaction. Optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.
• Management Abilities – personable, persuasive and highly respected a superior work ethic, displaying a positive leadership approach, and consistently surpassing goals.
EDUCATION
University of Phoenix, Phoenix, AZ, Current
Bachelor of Science Degree in Health Administration
Northampton Community College, Bethlehem, PA,
Associates Degree in Business Administration
Cedar Crest College, Allentown, PA,
Coursework, Obtained Credits
PROFESSIONAL EXPERIENCE
Pennsylvania School Of Business, Allentown, PA, / to Present
Instructor
• Provide superior levels of lecturing in the areas of Medical Office Procedures and A&P and Medical Terminology utilizing strong instructional abilities to ensure the successful transfer of knowledge.
• Develop comprehensive assessments, tests and quizzes that relate directly to the subject material to determine student progress and evaluate individual learning needs in accordance with the curriculum.
• Utilize strong analytical skills to grade tests and quizzes, providing in-depth feedback to students to support continued progress and improve student grades in all areas of the course.
• Conduct PowerPoint Presentations and provide supplemental learning activities and additional tutoring designed to enhance classroom experiences with an emphasis on providing quality instruction.
• Collaborate closely with the Medical Director and colleagues to ensure the consistent achievement of school goals and objectives and the highest levels of student success, enhancing the school profile.
• Maintain a classroom environment conducive to learning, successfully communicating clear and consistent expectations and hold students accountable for individual progress by providing positive reinforcement.
Northampton County, Bethlehem, PA, / to Present
Clerical Technician III
• Merge proven organizational and prioritization skills to collate, review and register legal documents and associated documentation in accordance with company policies and procedures.
• Exercise strong interpersonal and communication skills to provide the highest levels of customer service, fielding a continuous flow of telephone calls while maintaining the daily flow of activities.
Parminder Singh ~ Page of
• Utilize demonstrated analytical abilities provide timely and effective resolutions to complex problems and work closely with management and team members to ensure the achievement of objectives.
• Seamlessly coordinate all aspects of data management including data entry, pulling and routing files, filing new and additional information, billing, record keeping and confidential administrative support.
• Promoted rapidly based on an exemplary record of performance and a solid work ethic.
Clerical Technician I
• Managed the daily operation of a busy switchboard, providing superior levels of customer service and support to a vast client base.
• Handled a comprehensive daily workload with responsibility for telephone support, call direction, intercom announcements, greeting visitors, billing, processing payments and client relations.
• Leveraged strong organizational skills to perform a diverse range of administrative functions including filing, data entry, correspondence, faxes, and confidential support.
Rose Dental Center, Easton, PA, / to /
Dental Assistant / Front Desk
• Utilized demonstrated time management, prioritization and multi-tasking skills to manage an extensive workload and handle multiple priorities in a fast-paced, challenging work environment.
• Performed the full spectrum of administrative duties including data entry, confidential record keeping, administrative support, multi-line telephone operation, appointment scheduling, and front desk operations.
• Provided the highest levels of support to the dentist in the areas of scheduling, patient and room preparation, interviews, billing, dental x-rays and dental procedures, teaching patients about oral hygiene.
• Responsible for chart reviews, medical records coordination and maintenance of up-to-date, accurate and confidential patient files in compliance with HIPAA regulations.
• Conducted insurance checks to verify client coverage and payment plans, forging strong professional relationships with insurance providers and clients that led to improved levels of business performance.
• Responsible for bookkeeping functions including payment processing, invoicing, billing and reconciliation.
Aspen Dental, Easton, PA, / to /
Patient Service Representative / Floating Dental Assistant
• Provided administrative and clinical support to Dental Professionals at various Aspen Dental locations throughout Pennsylvania with responsibility for scheduling, telephone support, payment processing, and performance of insurance checks to verify client cover.
• Responsible for patient services including chart reviews and filing, maintaining patient privacy and confidentiality in accordance with HIPAA standards and regulations.
• Conducted interviews with patients to determine individual needs and provided instruction on oral hygiene.
• Demonstrated resourcefulness in all aspects of dental support; performed x-rays, supported dental procedures, reviewed patient charts and prepared patients, providing exemplary levels of support.
COMMUNITY INVOLVEMENT
Volunteer, Two Rivers Landing and Wilson Elementary School, supporting local children with reading and writing programs in addition to entertainment and development.
ADDITIONAL SKILLS
Computer Skills: MS Word, MS Excel, Dentrix and Internet Explorer
Language Skills: English, Hindi, Punjabi
