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ARREN E. RICHARDS
Regal Pointe Terrace Apt.
Lake Mary, Florida
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E-mail:
SUMMARY OF PROFESSIONAL QUALIFICATIONS
A highly organized Executive Assistant with extensively experience with years of customer solutions, marketing, management and communications skills.
Accustomed to high volume and fast paced environment, detailed oriented and quick learner.
Dedicated and focused; able to prioritize and complete multiple task and achieve goals in a timely manner
An independent and self motivated professional with ability to grow positive relationships with clients and colleagues.
PROFESSIONAL EXPERIENCE
CORPORATE ADMINISTRATIVE ASSISTANT
IMDC, Inc., -Present
Provide administrative support to Vice President and President
Coordinate and Prepared Multi-Million Dollar Proposals, and maintained system database
Trade Show and Brochure designs with Adobe In Design Software
Support Engineering Staff and maintain incoming/outgoing mail
Train Staff and assist with employee coordination
Update Engineering Reports and Technical Specifications
Use Primavera Expedition Software to provide document preparation support for (i.e. RFI’s,
shop drawings, specifications).
Organize meetings and record minutes
Answer multi-line phones
CAREER COUNSELOR / SUPERVISOR
Workforce Central Florida / ACS, --
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Greeted referred customers with a smile-offer positive insight into the FSET Program.
Documented data entry of all appropriate services provided.
Provided general office/clerical support when and where needed.
Planned and conducted new employee’s training to enhance skills.
Scheduled Staff Meetings weekly.
Co-Instruct Orientations available at the One Stop Career Center.
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Greeted customers and business vendors.
Assisted customers with information regarding the company’s services.
Handled multi-phones lines to monitor incoming calls.
Assisted customers in the Resource Room including (faxing, coping, internet access).
Assisted with WIA (WORKFORCE INVESTMENT ACT), a program which assists customer in training for associate degrees, and technical degree programs.
CUSTOMER SERVICE
AAA/ TAC STAFFING, -
Call Center Setting
Handled multi-phone lines to monitor incoming calls.
Input accurate data with customers’ information to locate the point of destination.
Contacted Route Drivers that were available to send out for assistance.
OFFICE ASSISTANT
Kane’s Furniture Store, -
Performed administrative duties in support of the Office Manager
Prepared the department financials for audit
Provided assistance with financial and administrative reports
Assisted with Sales and Customers’ delivery process
OFFICE MANAGER
Magic Computer Services, (Company Relocated)
Supervised all office activities that included: filing, dictating, typing, faxing, and mail distribution.
Received and processed payments for clients who produced there vouchers on time.
Maintained the companies General Ledger, Accounting statements, and financial reports.
Negotiated delinquent accounts and processed them to the proper collection agencies.
TECHNICAL SKILLS
Adobe In Design,
Adobe . Professional
Primavera Expedition Software
Basic Auto CAD
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Access) Windows , , , XP,
Internet Search Engines
EDUCATION
ITT Technical Institute, -
Oviedo High School, , H.S Diploma