Special Projects Administrator Resume
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Resume:
EXPERIENCE
Family Service of Rhode Island, Inc.
Providence, Rhode Island March -Present
Special Projects Administrator (via electronic commuting, part-time salaried). Conduct research and report writing for planning and marketing, write, review and/or edit policies and procedures; Provide professional development and leadership consultation for the Executive Office; Technical Assistance for grant writing and the Strategic Planning Committee of the Board of Directors; Consultant for Risk Management, Accreditation; and the Quality Management Department.
Family Service of Rhode Island, Inc.
Providence, Rhode Island November - March
Vice President of Quality Management and Special Projects Administrator. Full-time salaried and part-time consultant: Supervised employees: Professional, paraprofessional and support staff
Research and Outcomes; Client Information, Case Reviews; Policies and Procedures Management; Risk Management; Strategic Planning; Agency Resource/Programs Development; Total Quality Management (TQM) Implementation; oversight of Contract/Grant compliance, Licensures and Certifications compliance; and Re-accreditation and accreditation compliance; Departmental Budget Management; and Agency-wide Training Program.
• Coordinated the Agency’s re-accreditation for and (which resulted in % compliance to accreditation standards)
• Served as Interim Executive Director to facilitate a formal partnership/affiliation with a Transitional Housing Program which resulted in over $,. reduction of operating expenses for that program during the first months of leadership.
• Wrote professional training curriculum that included basic, core and advanced competencies which resulted in the establishment of a training program that addressed new employee orientation, management and supervision, clinical, case management, and support staff professional competencies.
• Designed, developed, and implemented: databases for organizational strategic planning; personnel evaluation systems; the organizational policies and procedures manual; program specific procedural manuals; the Risk Management system; Client information management procedures, reporting systems, forms and the client record (content and structure)- reduced forms from over to under .
• Provided technical assistance for the CEO and Board of Directors regarding strategic planning; and the Department of Children, Youth and Families (DCYF) in the development of its Program Improvement Plan in response to the U.S. Department of Health and Human Service, Children and Family Service Review (CFSR).
• Provided program evaluations and consultation for the re-accreditation of Saint Mary’s Home for Children, Tides Family Services and Home-based Therapeutic Services (HBTS) certification for John Hope Settlement House.
• Created and implemented Family Service of Rhode Island’s Community Emergency Response team which resulted in successful liaisons with the American Red Cross, local and state FEMA organizations; the creation of Agency’s Trauma Center; Affiliations and partnerships with Yale University, the RI DCYF Child Protection Services, and the Providence Police Department’s Child Development/Community Policing Program.
Juvenile Corrections Division of the RI Departmentment of Children, Youthh, and Families
June – June
Contracted Consultant
Policy coordination and accreditation: Wrote policy and procedure manual and staff training curriculum. Provided technical assistance for accreditation from the National Correctional Education Association (NCEA). This resulted in the program’s accreditation for the first time in its history (and compliance to a Federal court order and the American Correctional Association standards).
Family Service of Greater
Fall River, Massachusetts January - October
Vice President of Quality Management (promoted from Administrator of Systems Improvement) Full-time salaried Managed up to employees: Professional, paraprofessional and support staff.
Responsible for the management and administration of: Policies and procedures; Case reviews; Strategic Planning; Total Quality Management (TQM); Accreditation and compliance; Program budget; Agency training program; Transportation and fleet management; Human Resource Department; Buildings and Grounds; MIS; and Children and Youth Services Program:
•Developed and implemented Agency-wide Quality Improvement System; and created a Human Resource Department
•Created and implemented Agency-wide professional development training curriculum
•Initiated and implemented data-based strategic planning system
•Administrator for state contracted licensed social services therapeutic child care program; supervised - child care and social work staff to provide care and transportation for up children in locations. Increased programs and operational budget from $,. to . million in one year.
•Coordinated successful re-accreditation in which resulted in % Compliance at the end of the on-site review
Newport County Mental Health Center
Newport, Rhode Island October - December
Senior Case Manager (promoted from Case Manager) Full-time salaried, supervised professional employees
Case Manager (Intensive Case Management Program): Provided community based social services support for a caseload of chronically mentally ill clients (ages -). Developed clinical treatment plans; wrote clinical notes; negotiated, collaborated medical, legal, and human service resources; provided crisis intervention services to support client care and minimize hospitalizations. Resulted in % compliance to required service hours and documentation (assessments, treatment plans and progress notes).
Senior Case Manager: Supervised Social Workers (Case Managers) with a program case load of clients in the Intensive Case Management Program. Recognized for the team’s first time % compliance to required service hours and documentation.
David L. Carrasco Job Corps Center El Paso,
Texas February - June
Instructor Full-time salaried, directly supervised approximately students per day (during five- minute classes with student capacity each class). Instructed courses in Basic Math, Social Studies, Science, Literature, and Writing Skills for GED students; and college prep classes for - students who completed GED studies: Created Academic Achievement club which resulted in team selection for and competition in statewide annual academic excellence event. team placed second in Dallas, Texas; Named Teacher of the Year by student vote; Assisted over students in obtaining their General Education Diplomas in one year.
Noncommissioned Officer United States Army (active Duty ARNG)
Active Duty and Reservist United States Air Force (Honorably discharged)
CIVILIAN EDUCATION
Education/Counseling, Providence College, Providence, Rhode Island, M.Ed.
Public Administration, Avila College, Kansas City, Missouri, B.A.
MILITARY EDUCATION (Relevant)
US Army Sergeants Major Academy graduate; Advanced Non-Commissioned Officer’s training graduate,
Advanced Personnel Management graduate; Total Quality Management Training (TQM); Effective Communications Training (written and verbal); Organizational and Logistical Management Training; and Leadership Seminars and Small Group Facilitator Courses.
ADDITIONAL TRAINING and AFFILIATIONS
Advanced Computer training; former member of and current consultant: Board of Directors of Lucy’s Hearth (RI); former Coordinator Emergency Response Team; Yale University Child Studies Center; Case Management Certification (RI Department of Mental Health and Retardation); Numerous management/administrative training seminars and workshops; and current member (Peer Reviewer/Evaluator) -The National Council on Accreditation for Children and Family Services (COA), NY, NY.
