Human Resources Assistant Manager Resume
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Resume:
WORK EXPERIENCE
Diesel USA Inc.
Human Resources Assistant Manager, Union Square, NYC PRESENT
ß Provide a professional Human Resource service to the store personnel.
ß Ensure that objective, consistent and up-to-date advice is given and that best practice is maintained.
ß Carry out responsibilities in the following areas: employee relations, training, recruitment, employee development and performance management.
ß Develop and manage supervisors and a sales team of sixty through proper training to ensure the store achieves its multi-million dollar sales target.
ß Created and implemented a customer service training guideline to increase the knowledge and awareness of the store’s sales team.
DSL Store Manager, Buyer, Allocator, Lafayette St. NYC -
• Achieved store sales and profits budgets through consistent sales motivation and expense control.
• Achieved store payroll budget goals through effective staffing and sales productivity.
• Created and organized all Policy and Procedures for the company.
• Created a client reward program for clients who supported the brand with frequent purchases.
• Developed and maintained a thorough knowledge of the US market and fashion trends and communicated trend information to Head Quarter’s Retail Merchandising and Brand departments.
• Attended semi annual fashion shows in Italy to better understand the season’s direction and selected the appropriate collection for the US market.
• Created and entered purchase orders for NYC and CA in accordance with company deadlines.
• Worked with the wholesale team to develop a cohesive collection to address the shared and distinct needs of both channels.
• Worked with Operations to support brand positioning and collection structure.
• Implemented in-season reorders, transfers and markdowns to increase net sales and sell-through.
• Effectively created and hosted weekly store events to drive sales and brand awareness.
Store Manager, South Beach, FL -
• Ensured all associates were trained in all aspects of their job responsibilities including customer service, company history, product knowledge and store operations.
• Conducted product analysis based on sales to create opportunities to drive sales
• Ensured all visual and merchandising directives were implemented according to company standards.
Customer Service Supervisor, Union Square, NYC -
• Analyzed and monitored sales trends and needs, using all available resources.
• Established a greater focus on sales supervision through client management and inventory control
• Worked with management to achieve stores multi-million dollar target.
Sales Associate, Boston, MA -
• Participated in the opening of the Boston store.
• Achieved and exceeded daily sales objectives.
• Promoted to sales supervisor while finishing my college degree.
QUIKSILVER BOARDRIDERS CLUB
Sales, Visual Associate, BOSTON, MA -
ß Consistently exceeded company established sales goals.
ß Lead store in northeastern sales.
ß Managed product flow from warehouse to store.
ß Participated in both hiring and training for store location.
EDUCATION
BA Communications; Simmons College, Boston, MA
ADDITIONAL SKILLS
ß Proficient in Microsoft Office programming, Retail Pro, Quark, MAC OSX, Adobe Programming, Lotus Notes
ß Conversational Spanish
ß Interests in: golf, snowboarding, travel, fashion design, surf, theatre, skateboarding, wine connoisseur
