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Patient Accounts Specialist Resume


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Resume:



Phone
E-mail

Summary of qualifications
* I am very proficient in Microsoft Excel and Word, along with other office software.
* Excellent analytical abilities.
* Knowledge of charge entry process for Profee Billing and all general office duties.
* I possess excellent leadership and communication skills.
Work experience


-Present St. John\'s Medical Group Joplin, MO
Patient Accounts Specialist
* I enter all the Profee charge entry for the Emergency Department, Breast Center and Mental Health facilities, and I oversee and continuously train another employee on the processes we use to guarantee all charges are entered in a timely fashion.
* I have a high security clearance as I can view all restricted accounts and am responsible for making sure all appropriate charges are moved to these accounts.
* I bring in our demographics daily from the hospital\'s system into ours, and build all necessary patient accounts along with reviewing reports daily to assure everything was populated correctly.
* I create an Excel spreadsheet daily from a text file to create our charge entry worksheets, and have also created other spreadsheets to track our daily totals.
* I do the daily deposit, which consists of depositing all checks and running our credit cards.
* I am a member of a Profee Team working constantly with IS to address the problems with our billing system and come up with solutions to help improve our monthly AR totals.
* I also am knowledgeable in working return mail, attorney correspondence, patient correspondence and bankruptcies.


Ear, Nose, and Throat Clinic Fayetteville, AR
Receptionist
* Responsible for checking in and out all patients along with making calls daily to verify their appointments for the next day to try to lessen the amount of no call no shows.
* I ran all Medicaid numbers prior to the patient\'s visit to guarantee they were eligible at the time of service, and also verified all other patients insurance at time of check-in to assure we collected all co-payments and deductible for the services provided.
* Answered a multi-line phone, scheduled appointments took payments by phone and kept a daily log and also maintained our cash drawer.
* Did many other clerical duties: made copies, sent and received faxes, created and updated all patient charts, filed charts making sure to file all dictation in the charts in a timely manner, and shredded all documents daily to avoid any HIPAA violations.
* I also have experience in other areas such as in banking and retail customer service, as well as a student secretary for MSU Athletic Training while I attended college.


Education
- Missouri State University Springfield, MO
Fashion Merchandising/General Business
* Earned credits in a wide variety of areas, I took courses in computer programs, oral communications, and political science along with many others.

Carl Junction High School Carl Junction, MO
College Preparatory Courses
* Took all necessary courses in Math, Science and English to graduate with honors, and I also took Accounting I and II, Psychology and Human Anatomy and Physiology.

References
Milissa Jennings
Interim Business Office Manager
SE Prarie Rd.
Baxter Springs, KS


Deborah Mitchell
Sr. Applications Analyst I.T.
S. Adele Ave.
Joplin, MO


Stacy Bankson
Patient Account Specialist
Filmore
Galena, KS