Patient Support Representative Resume
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Objective To obtain credible customer service, data entry, and/or managerial work with advancement opportunity.
Experience Dec. -Sept. Resource Corporation of America Augusta, GA
Patient Support Representative
&#; Completion of Medicaid and disability applications for GA and SC uninsured hospital patients
&#; Managed caseload for two major hospitals to secure funds for outstanding hospital bill through state funded Medicaid programs
&#; Compiled month end reports and updated Social Security files for patients pending disability decisions
June -Dec. AeroStar Auto Insurance Augusta, GA
Customer Service Representative
&#; Consulted with major insurance companies to quote policy prices and make changes to policies for existing customers
&#; Took insurance premium payments and completed end of the sales report
&#; Wrote insurance policy and explained terms to customers
&#; Answered multi-line telephone system
Sept. -Feb. Sitel Augusta, GA
Customer Service Representative
&#; Expedited radio activation’s for XM Satellite Radio
&#; Answered billing questions and processed credit/debit card payments
&#; Provided technical support for malfunctioning radios
Education -present University of Phoenix Augusta, GA
&#; Currently enrolled pursuing a Bachelors in Business Administration
- Augusta Technical College Augusta, GA
&#; Associates in Allied Health
&#; Member of National Honor Society
Skills &#; Type wpm alphanumeric, Windows , MS Word, PowerPoint, WordPerfect, Excel, and MS Access
