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WORK EXPERIENCE
October – Present Kroger, Natural Foods Merchandiser/Buyer – Central DivisionDirect and guide over stores in sales plan and planogram execution.Manage and negotiate Produce items to obtain goal mark up and sales.Integrate procedure via telephone, email, and personal store visits.Interpret sales results.Train and educate Nature’s Market clerks throughout the division.Participate in the divisional Wellness Program and School sponsorship.January – May / March – Present Kroger, Co-Manager, Managed daily operations of eleven departments.Directed and guided employees.Communicated company’s goals and directives to associates and vendors.Built elaborate and functional merchandising displays.Provided excellent customer service using the customer first strategy.July – October Richard’s Whole Foods, ManagerManaged daily operations of a natural grocery store.Processed deliveries, managed inventory levels, built displays, re-merchandised the store, and provided customer service.Managed and maintained sales, hours, and productivity goals.Educated customers on the importance of a natural, organic lifestyle.June – March Harrington House B&B, Assistant InnkeeperAssured customer satisfaction by making guests as comfortable as possible.Coordinated the daily tasks of employees.Processed reservations, cancellations, confirmations, and billing.Performed weekly banking and accounting tasks.Ensured cleanliness of common areas and private suites.Coordinated day trips, events, entertainment, and dining for guests.
EDUCATION
B.A. in History, Indiana University, Honors Diploma, Frederick High School,
INTERNSHIPS
Antietam National Battlefield, Sharpesburg, Maryland – Archived and catalogued original source documents, visitor service, general office functions.