Administrative Assistant Resume
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Resume:
Shandra Lewis
th Ave N, Nashville, Tenn.
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Objective To obtain an Administrative Assistant or HR Rep Asst role in order to put to use the diverse training and experience I possess, and advance within the company.
Professional Skills · Microsoft Office
· Microsoft Windows
· Access
· Excel
· PowerPoint
· Outlook
· Filing/Editing
· Typing (+ wpm)
· Office Procedures
· Telephone Skills
· -key (,kph) · Accounting
· Business Math
· Business English
· Management Experience
· Customer Service Skills
Education/Training Computer Operations, Computer Programming, Unit Secretary Training, Tax Preparation, Insurance Sales
· /-/ -Nashville State Community College, Computer Operations certification, graduated w/Highest Honors (. gpa)
· /-/ –Nashville State Community College, ½ yrs toward A.S. degree in Computer Programming w/ .-. gpa
· / – Baptist Hospital Unit Clerk Training Program –state certification
· / – Insurance School of Tennessee – license obtained
· / – Nashville OIC- soft skills training- Excel, Access, PowerPoint, Word, Works, Outlook
· / – H&R Block Tax Preparation Certification
Employment Skills · Developed ability to work in a fast-paced atmosphere
· Maintained excellent customer relations and developed customer rapport as Unit Secretary, as well as rapport with Doctors and Nurses
· Diplomatically resolved departmental complaints on as-needed basis
· Performed monthly, and semi annually audits on P-Card system
· Ability to follow instructions well and make decisions with no supervision
· Motivated and supervised + employees on daily basis at Concentra
· Maintained all record-keeping procedures without error
· Delegated responsibilities to employees to meet company’s expectations
· Effectively developed telephone communication skills and consistently met quotas
· Maintained calendars for managers
· Handled check requests, travel requests and reports, phone billing system, cash advance requests, stipends, budget adjustments, variable reports, fax activity reports, ordering supplies, departmental reports, spreadsheets, arranging PowerPoint presentations(simple ones)
· Monitoring dispatch at TSU dept Safety and Security; entering data into system to monitor and maintain parking permits and safety checks
· Processed disk, tape, and microfiche as Computer Operator w/ State of Tenn. As well Fisk University
· Sold Extended Warranties at Sears in top-selling categories-won prizes, bonuses, gift certificates, appliances, etc.
· Sold Life, Health, Fire, and Accident Insurance as a licensed insurance agent. Made weekly deposits, collected premiums, wrote several $,, policies
· Worked as HR Rep/Admin. Asst. at Dell via CareerLink Onboarding, Pre-Hiring, maintaining No Offer database, new hire database, via Taleo; updating files, working with unemployment claims reps, workman’s comp reps, recruiting reps
Employment History
Tax Specialist II, H&R Block, Nashville, Tn., seasonal, $./hr
HR Rep/Admin. Asst, CareerLink @ Dell, Inc, Nashville, Tenn., Temp Assignment; $./hr /-/
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Admin. Asst, Vanderbilt Peds Hosp. for CFO and Chief of Staff of Med School Pediatrics, Nashville, Tenn., Temporary Assignment; $./hr /-/
Medical Billing/ AA, Concentra, Inc., Brentwood, Tenn., moved division to India; $./hr /-/
Admin. Asst/ Arvie Temp Svc @ TSU dept Safety & Security, Nashville, Tenn., temp position; $./hr /-/
* Caring for terminally ill father until his death /-/
Insurance Agent, United Insurance Co., Nashville, Tenn., ; $/wk /-/
Sales- Maintenance Agreements/ Svc Contracts, Sears, Nashville, Tenn., ; $./hr /-/
Unit Secretary, Baptist Hospital, Nashville, Tenn., ; $./hr /-/
* Soft skills training at Nashville OIC
Directory Assistance Operator, Bell South, Nashville, Tenn.; $./wk. /-/
Computer Operator, State of Tennessee, Nashville, Tenn. /-/
Computer Operator, Fisk University, Nashville, Tenn., /-/
