Life Insurance Agent Resume
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Resume:
Life Insurance Sales Agent-marketing/negotiation
·Worksite specialist in new business accounts development, engage in sales and service activities, opens accounts, sells/cross-sells insurance products and services. Management of ongoing corporate accounts, research and resolves customer service issues. Resolve billing issues and discrepancies and collection calls. Assist client in processing claims forms. Bank transactions; transact premium accounts, report daily end close processes and account reconciliation.
Oct – Jan Primerica Financial Services Dayton, OH
Financial Representative
· Created, maintained, and presented pipelines of applicable candidates to senior recruiters responsible for
specific requisitions. Provided financial education, awareness, strategies, and services to families.
Performed analytical studies of financial needs. Offered financial tools and systems to help guide people
through making better financial decisions.
Feb – Nov Yamada North America South Charleston, OH
Quality Control Coordinator
· Supervised Quality Technicians and Associates. Monitored and evaluated quality performance of
equipment. Provided quality training of production line associates to support production line processes. Investigated internal quality issues. Researched and determined root cause analysis of product defects. Created customer discrepancy reports and worked closely with suppliers to coordinate resolving internal and external quality improvements.
Jan - Dec Delphi Automotive Moraine OH
Production Technician · Production Coordinator
(* Position changing respectively due to promotion)
· Supervised operations of production department consisting of hourly employees performing assembly operations of one of Delphi’s main products. Trained new personnel, and acted as a change agent in aiding to improve efficiency through production management development implementations.
· Developed new process for implementation at Delphi by means of videotape interviews and hands on
experience. Designed and provided presentation to Delphi management.
· Achieved production goals by adhering to People Focused practices and Lean Manufacturing principles.
Adjusted work cycle/schedules variations and improving daily departmental performance. Assured TPM
on the production equipment.
· Assisted in implementing ISO certification of Delphi Plant. Consistently promoted philosophy of
quality network with other group advisors, coordinators, and departmental employees.
· Conducted safety training for departmental employees. Trained staff on proper ergonomic
procedures, use/storage of hazard materials, and correct safe/use of the equipment.
· Selected to monitor quality process performance for the plant. Key player in multi-disciplinary team.
Created solutions by analyzing process and equipment capabilities.
· Conducted quality measurement analysis using various systems. Reduced costs through improved
quality control techniques. Promoted prevention strategies.
Facilitator/ Synchronous Trainer
· Acted as liaison between management and hourly employees. Conducted meetings and coordinated
activities to accomplish training goals. Facilitated work-group meetings to improve communication.
Jan – May H&R Block Xenia, OH
Tax Preparer-Seasonal
· Prepared income tax returns for individuals.
Trainings:
Special On-Site Training through various employment opportunities
- Professional Supervisor
- Servant Leadership
- Six Sigma
- Management Seminar
- Train-the-Trainer
- Team Building
-Synchronous
Manufacturing
(theory of Constraints)
- Facilitator Skills
- Advance Product
Quality Planning and
Control Plans
- Statistical Process Control
- Quality Network Loss
Function
- QS-
- Production Part Approval
Process Analysis
- Potential Failure Mode
and Effects Analysis
- TPM
- Kaizen
- Lean Manufacturing
Processes
- Measurement Systems
Education:
Antioch University McGregor Yellow Springs, OH
Master of Management Degree
Wilberforce University Wilberforce, OH
Bachelor of Information Technology Degree
Rets Technical Center Centerville, OH
Associate of Computer Programming Degree
Southwestern College of Business Dayton, OH
Associate of Business Administration Degree
Licensure:
Studies in CFP Designation
State of Ohio Life and Health and Annuity License
Certificate:
H&R Block Tax Training
Accomplishments and Affiliations:
· Credit Management
Community Outreach
· Curves Life Insurance
Community Outreach
· Greene County OSU Extension Life Insurance Community Outreach
· National Black MBA Association
· National African American
Insurance Association
· Advisory member of Young Leaders and Legends program
