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PROFILE
Strong computer, organizational, multitasking and secretarial background through on the job experience and educational training. Computer Experience ( years OJT and Educational); Administrative Assistant/Secretarial ( + years); Customer Service ( + years).
SKILLS AND PROFICIENCIES
·MS Office Outlook
·MS Word
·MS Excel
·MS Outlook Express
·MS Access
·MS Front Page
·Internet Explorer
·NetMeeting
·Employee Self Service
·ETK Web Based Timekeeping
·HEAT – IT Help Desk
·Oracle i – Production
·TravelPort – Travel and Meeting Services
·Scheduling
·Customer Service
·Written Communication
·Telephone Reception
·Interdepartmental Coordination
·Typing ( wpm)
·Internet and Intranet
DUTIES
·Handles calls and emails promptly for Vice President of Sales, Director of Sales and Regional Managers (). Some work also done for other departments, such as for Manager of Human Resources.
·Responsible for scheduling meeting for Vice President of Sales and Director of Sales; escort visitors to staff members’ offices. Responsible for making domestic travel arrangements via TravelPort online and phone services.
·Distribute inter-departmental memorandums and reports (via email).
Establish and maintain electronic records for designated electronic correspondence.
·Creation and printing of reports, correspondence and other material per request of Vice President and Director.
EMPLOYMENT HISTORY
STERIS Corporation, Mentor, OH
/ – /
Administrative Assistant to VP and Director of Sales
Little Scholar II, Mentor, OH
/ – /
Preschool Teacher
Self-Employed, Portsmouth, VA
/ – /
/ – /
/ – /
In-Home Private Nanny
The Learning Station, Altoona, PA
/ – /
Preschool Teacher
Valley Child Care, Glendale, AZ
/ – /
Preschool Teacher
The Altoona Mirror, Altoona, PA
/ – /
Classified Advertising Sales Representative;
Yellow Page Directory Outside Sales Representative
Orthopaedic Assoc. of VA, Norfolk, VA
/ – /
Receptionist/Medical Records; Insurance Billing
Dr. Mohammad Yunas, MD, Portsmouth, VA
/ – /
Receptionist/Medical Records Clerk
Dr. Aubrey Murden, Portsmouth, VA
/ – /
Administrative Assistant to Office Manager
EDUCATION
Computer Learning Network, Altoona, PA / – /
Web Master-Graduate;
Web Design Coursework consisted of:
•Microsoft Office Programs (IE, Outlook Express, Front Page ,
Access , Word //)
•Operating Systems (Windows ///XP, Windows Server /NT)
•Programming Languages (HTML, JavaScript, ASP, CGI w/PERL, E-
Commerce)
•Networking and security (TCP/IP)
•Graphic Design (Paint Shop Pro, Photo Shop, Dreamweaver,
Fireworks MX, Flash)