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Dear Prospective Employer:
I am applying to your firm for a part-time receptionist or a part time administrative position. With over () ten years of clerical experience, I am no stranger to this field of work and can operate most office equipment.
At my current clerical position, I am in a job-training program through the Winston-Salem Urban League at Winston-Salem State University. This position has enhanced my overall customer service and taught me general office skills for today’s business world. It is a learning process that is exciting in a comfortable environment.
Sometimes I fill in for the receptionist. Other times I assist the staff. And in addition to those wonderful opportunities, I am also learning more about navigating the Internet and using Microsoft office. For more information about the program and my status as a participant please call the Senior Aide Department of the Urban League@ .
My resume is included with this cover letter. Please review and reply. Thank you for your time and consideration and I am looking forward to becoming an asset to your firm soon.
Sincerely,
Della Mae Richardson-Counts
DELLA MAE RICHARDSON-COUNTS
WEST TH STREET APT. -C WINSTON-SALEM, NC Email:
OBJECTIVE:
To acquire a part-time receptionist or a part time administration position that will utilize my years of administrative experience.
EXPERIENCE:
Winston Salem Urban League
-Present Winston-Salem, NC
Clerical
· Winston-Salem State University under the direction of Dr. Linda Nixon Hudson. Duties: Answering phones, providing quality customer service, filing, coping, faxing, and assisting office staff.
Administrative Assistant
· Housing Authority of Winston Salem (Healy Towers) under the direction of Mrs. Shirley Goodson. Duties: Faxing, coping, balancing and preparing bank deposits; maintaining files, providing quality customer service.
Four Brothers, Sunstates Maintenance. Winston-Salem, NC
Cashier, Janitorial
· Received payment for purchases as cashier and cleaned offices of the GMAC building.
Baptist Hospital, Christian Care of W-S, Azalea Garden. Winston-Salem, NC
Certified Nurse Assistant, Sitter
· . Duties included: Assisted with activities of daily living, housekeeping, and taking vital signs.
Econoline Insurance Company, Inc. Winston-Salem, NC
Administration Clerk
· Filed and assisted manager as needed.
Quality Business Consultants, Inc. Winston-Salem, NC
Receptionist
· Provided quality customer service, answered four phone lines. Assisted the manager with client projects such as business plans, business start-up, tax preparation during tax season and receiving and distributing refund checks.
Wachovia Bank & Trust, Inc. Winston-Salem, NC
Tape Librarian or System Librarian, Group Leader, Utility Clerk, File Clerk, Vault Clerk
· Assisted programmers and other staff members. Supervised the activities of CRT operators. Provided quality customer service. Balanced checks to reports. Wrote training manual and filed checks via a checkveyor desk.
.
EDUCATION: Forsyth Technical Community College, Winston-Salem, NC
Courses: Accounting, Computer Technology, Business and others.
Programs of completed study: Property & Casualty Insurance, Certified Nursing Assistant.
COMPUTER EXPERIENCE:
Microsoft Office Word and Excel, also navigating the Internet.