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Account Manager/Operations Resume


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Resume:







Sales/Operations Manager Pacific Design & Manufacturing Branchburg, NJ

&#; Developed new business; managed convention bookings and merchandise sales for U.S. and International Exhibitors.
&#; Manage Convention Services Team and coordinate shows and premiums for Fortune Pharmaceutical Conventions worldwide.
&#; Develop and implement policies and procedures for sourcing, purchasing, sales, invoicing and project management
&#; Prepare project reports for Finance Manager, COO and President
&#; Negotiate contract agreements for new clients and vendors
&#; Monitor regulatory compliance on all premium items for Pharmaceutical Conventions
&#; Responsible in preparing client proposals and presentations, project management, cost and production time negotiations, procurement analysis, contract negotiations, logistics and billing approval.


Account Manager Bensussen Deutsch & Associates, Inc. Woodinville, WA

&#; Manage $MM merchandise sales business for Fortune Pharmaceutical Accounts in NJ
&#; Responsibilities include creative and strategic ideation, client proposal and presentation, project management, cost and production time negotiations, procurement analysis, contract negotiations, logistics and billing approval.
&#; Schedule and attend medical environmental educational strategic meetings with Healthcare Professionals to assist in understanding our clients environment.
&#; Work with advertising agencies as a team regarding new launches of Pharmaceutical Drugs.
&#; Provide service to non-pharma clients; privately owned businesses.

Account Executive East West Connection Pittstown, NJ
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&#; Manage $.MM merchandise sales business for Fortune Pharmaceutical Accounts in NJ.
&#; Perform inside sales tasks and assist outside sales team with all aspects of sales.
&#; Track open and closed orders, maintain production schedules, make certain quality control standards are followed, schedule pickups and deliveries with freight forwarders and domestic manufacturers.
&#; Research and quote premium, promotional, specialty and custom items for high profile clients.
&#; Manage all phases of domestic and overseas orders.
&#; Follow clients order requirements: submit required documents to client for purchases that require approval prior to and after production is completed in order to comply with clients legal department and FDA regulations.
&#; Responsible for gathering necessary financial paperwork and invoice orders upon completion.
&#; Expand business with current clients by inquiring about their future needs, anticipating future needs and informing clients of additional products and services available.
&#; Participate in new business presentations by using creative and innovative ways of presenting products and materials.
&#; Research and compose on-line catalogs for client’s incentive and reward programs.
&#; Work with team to create and put into practice standards for internal audit process.

Office Manager SEPTIX LLC High Bridge, NJ
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&#; Developed policy structure for office and employees to acquire new septic inspection business.
&#; Implemented and maintained drug screening policy to ensure a drug free workplace.
&#; Ensured employees are properly licensed and educated in applicable specialized fields.
&#; Created scheduling and communication policy to increase productivity and sales.
&#; Assisted and created new marketing strategies; tracked all inquiries.
&#; Educated office staff in related field to increase sales for phone inquiries.
&#; Managed all office functions: yearly budget, payroll, receivables and payables, HR issues.

Sales Facilitator Yale Barclay Brand/Ferdon So. Plainfield, NJ

&#; Managed all new forklift truck sales; providing support to eight internal sales personnel.
&#; Monitored inventory stock as well as distributed and ordered new inventory accordingly.
&#; Created plan to prevent loss of productivity in receiving and servicing departments.
&#; Coordinated new equipment modifications with internal departments to ensure order accuracy.
&#; Developed tracking program of all leased sales to ensure proper processing of paperwork.
&#; Assisted sales personnel to maintain client retention by providing support to customers.

Executive Assistant Johnson & Johnson New Brunswick, NJ

&#; Provided administrative support to Vice President of Human Resources Information Management and supporting CIO’s.
&#; Implemented special projects to provide essential information and improved efficiency of departmental staff.
&#; Balanced preparation of correspondence reports, presentations and travel and meeting schedule logistics.
&#; Interfaced with affiliate companies Vice Presidents and Executive Committee Members of IM.
&#; Coordinated international and domestic travel arrangements for group meetings.


Yale Financial Services Account Manager Yale Materials Handling Flemington, NJ

&#; Consulted dealers to ensure best probability to achieve the greatest possible rate structure for our retailer dealer customers.
&#; Quoted and sold interest rates to our retail dealer customers.
&#; Worked directly with GE Capital to ensure timely credit approvals.
&#; Prepared and quoted payoff information to existing customers.
&#; Monitored competitor products and rates to remain competitive within our market.
&#; Provided excellent customer service to our dealer network and their customers to achieve greatest satisfaction.


Senior Pricing Analyst

&#; Developed, administered and monitored all product pricing functions and services.
&#; Controlled the development, publication and distribution of the product price book and corresponding amendments for US, Canadian and International markets.
&#; Coordinated outside services for quality and cost effective printing activity.
&#; Reviewed competitive pricing structures and margins.
&#; Assisted in Yale Special Pricing programs and dealer audits.

Order Entry Coordinator/Inside Sales Coordinator

&#; Calculated and distributed daily booking report to key management.
&#; Accepted and processed dealers orders.
&#; Controlled and maintained dealer/customer billing and shipping database.
&#; Coordinated, developed, processed and managed outside vendor products relating to dealer/customer orders.

Temporary Assistant to Pricing Administer

&#; Assisted Pricing Administer with internal audits for Special Pricing Programs.

EDUCATION
A.A.S. Business Management Raritan Valley Community College Branchburg, NJ