Office Manager Resume
Angela Gail Sydenstricker
South Windsor Court I-
Eastlake, Ohio
Education:
Current
Kaplan University
Associates Degree Business Administration/Management
Certificate of Completion
PC Specialist Certificate Program, Computer Savvy, Inc., Wickliffe, OH
Certificate of Completion
Universal EPA Certification, Brunswick Job Corps Center, Brunswick, GA
General Education Diploma
ITT, Springdale, AR
Skills & Abilities:
Computer Skills
Knowledgeable within the Windows XP, E-Mail and the Internet environment
Comfortable with the principles of the Microsoft Office Suite (Word, Excel, Power-Point, Access)
Experienced in automated accounting procedures via the Quick-Books program
Customer Service Skills
Trained to meet customers needs with a high standard for quality customer satisfaction
Demonstrated effective presentation skills to team
Assisted with identifying problems and working through until resolution
Technical Skills
Trained and certified to install, maintain, and repair heating, ventilating, and air conditioning systems
Monitored HVAC systems and operations, and ensured that routine preventive maintenance was performed according to established schedules
Checked, repaired and/or replaced valves, motors, controls, switches, gages, wiring, fans, pumps, compressors, condensers, cores, pipes and other functional components of the system
Qualified to perform all work in accordance with established safety procedures
