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Executive Assistant with twenty-five years experience supporting Senior Executives
SUMMARY:
• Twenty-two years of consistent growth & promotion within Johnson & Johnson, starting as Region Office Coordinator in -person consumer products sales office, promoted to Executive Assistant supporting Executive Director in -person Sales and Logistics group.
• Exceptional interpersonal skills and flexibility
• Knowledge of Microsoft Office Product including: Word, Excel, PowerPoint, Visio, Outlook
• Experienced with domestic and international travel and conference calling, meeting planning and coordination
• Recipient of Professional Achievement Award for implementing and streamlining procedures for multiple satellite offices
• Relocated to Atlanta; joined dynamic management consulting company focused on banking, employee benefits and converging market industries.
PROFESSIONAL EXPERIENCE:
The IQ Business Group, Inc., Duluth, GA / – /
Executive Assistant
The IQ Business Group (IQ) is a global provider of practical business solutions. IQ provides both private and public sector clients solutions and services that encompass process, project management, business analysis, enterprise content management (ECM), risk and software development competencies.
• Provide Administrative and program support for Director of Employee Benefits
• Manage director’s calendar
• Sole travel responsibility – flights, hotel, conference/trade show registration and ground transportation
• Manage fleet auto program for consultants in multiple cities
• Manage corporate apartments - short & long term lease accommodations
• Manage Director’s expense reports on a weekly basis
• Manage department reporting using Excel, Word, Visio
• Coordinate and plan meetings consisting of internal staff meetings, as well as offsite accommodations, catering and preparation of presentation materials
Advanced Medical Optics, Santa Ana, CA / – /
Executive Assistant to Vice President Customer Service
Advanced Medical Optics, Inc. focus is to provide the full range of advanced refractive technologies and support to help eye care professionals deliver optimal vision and lifestyle experiences to patients of all ages.
• Responsible for company communication from the Customer Service Department – including PowerPoint presentations
• Responsible for booking and planning all Domestic and International travel for the department
• Maintained calendars and scheduled all training classes for the Customer Service Managers
• Scheduled international conference calls with field offices in Europe and Asia
• Completed all expense reports for the Customer Service Managers and VP
• Off-site meeting planning and on-site coordination to assure efficient learning environments; included proper planning for transportation, reservations and entertainment
• Identify translator for Global Customer Service meeting to facilitate visiting Asian personnel
• Responsible for daily sales report - input changes and distribute
JOHNSON & JOHNSON FAMILY OF COMPANIES
Johnson & Johnson Sales And Logistics Company, Irvine, CA / – /
Executive Assistant/ Office Manager ~ Customer Development
Johnson & Johnson, through its operating companies, is the world’s most comprehensive and broadly based manufacture of health care products.
• Supported the Directors of Customer Development in servicing two Platinum level accounts which consisted of Albertsons and Safeway. Programs utilized included Word, PowerPoint, Excel, OrgPlus, Outlook, Ariba
• Office Management duties consisted of: programming security key devices, ordering office supplies, check requisitions and equipment lease renewal
• Main point of contact for corporate headquarters as well as property management company
• Responsible for planning and coordinating annual Johnson & Johnson/Albertson’s Summit Meeting in Scottsdale, as well as other off-site meetings, conferences and planning sessions, to include:
• Selecting, negotiating and securing hotel/resort
• Compile and update attendee lists, hotel reservations, catering, headcount and communicate all changes to the hotel personnel
• Managed room layout to assure an efficient learning environment
• Tools for meeting including binders and presentation copies for all attendees
Ellen Peterson
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o Secure and test audio/visual equipment
o Choose restaurants and organize transportation for off-site group dinners and/or entertainment
• Managed the department’s travel reservations utilizing J&J Travel Department and AmEx Travel
• Completed weekly expense reports for the Director of Customer Development
• Update the Sales and Logistics team web page with sales reports and dashboards using
• Supported the Finance Manager and Logistics Director as needed
• Designed the Employee Orientation Guide to assist new hires with policies and procedures
• Promoted Johnson & Johnson through team involvement in community events:
o Annual Heart & Soul Fun Runs, AIDS Walk Orange County, American Red Cross blood drives
Executive Assistant ~ J&J Sales and Logistics Company / – /
• Assisted the Vice President and Executive Director of Sales with highly confidential project to reorganize five regional offices into one southern California location.
o This included but was not limited to performance evaluations, succession planning and reductions in staff
• Promoted from remaining group of administrative assistants to Executive Assistant supporting Executive Director
o Responsibilities included meeting planning, presentations, travel, calendars, correspondence
o Human Resources documentation for three satellite offices
Johnson & Johnson Advanced Care Products / – /
Regional Office Coordinator
• Supported the Regional Manager, four District Managers and the field sales group
• Trained two new Regional Coordinators
• Responsible for the correspondence involved with pulling together and producing the weekly/monthly sales reports
• Liaison with all levels of personnel at corporate offices in New Jersey
• Proposed and gained approval for on-going training at New Horizons Computer Learning Center in order to quickly gain advanced skills in all software programs rolled out by J&J Corporate
• Acted as “software support” for field sales
• Developed a spreadsheet for tracking retail pricing for the top accounts
• Recipient of Professional Achievement Award
References provided upon request