Military Resume
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________________________________Professional Objective________________________________
Human Resources Specialist/Administrative Assistant. Effectively plan, organize, implement and monitor human resource functions. Efficiently and competently utilize personnel; ensuring department compliance with the human resources policies and procedures. Plan, coordinate, and administer the policies, procedures, and programs that relate to all phases of the Human Resources systems, including: employee relations, compensation and benefits, training/development, and recruitment/employment.
_________________________________Academic Credentials_________________________________
Community College of the Air Force, Maxwell, AL
AAS Degree Candidate, Restaurant, Hotel, & Fitness Management May -Jan
Kaplan University
BS, Business Management, HR ( s/h) May -Present
________________________________Areas of Expertise___________________________________
• Staff Supervision • Administratively Proficient • Public Relations
• Resource Management • Policy & Procedural Advisor • Training Expertise
• Logistical Functions • Task Organized • Contract Negotiations
________________________________Military Profile_______________________________________
Hospitality Management Specialist/Administrative Supervisor:
US Air Force Jan -Jan
________________________________Scope of Work Performed______________________________
HOSPITALITY MANAGEMENT
• “Shift Supervisor” managing a -member team. Day-to-day operations of rooms in buildings generated in excess of $K monthly and $.M in annual revenue.
• Guest Service Representative, ensuring optimal utilization of on-base bed spaces and off-base quarters at contracted hotels. Identified category of authorized and determined types of accommodations authorized based on protocol, rank and purpose of visit.
• Maintained internal control review records. Assessed reservation function, identifying and eliminating \"double bookings\" or actions, which would over commit the billeting facilities. Answered inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. Kept records of room availability and guests\' accounts in manual or computerized format.
• Accommodated hotel/billeting patrons by registering guests using the Services Information Management System, maintained records of guests\' accounts, presented statements, and processed payments for departing guests.
• Attention-to-detail and on-going efforts saved the government over $K in temporary lodging and travel expenses monthly.
INVENTORY MANAGEMENT
• Analyzed and determined current and future subsistence requirements. Considered demand trends, procurement, lead-time, essentiality, authorizations, changes in mission, and operational plans.
• Received and counted stock items, and recorded data manually or using computer. Packed and unpacked items to be stocked on shelves in stockrooms. Verified inventory computations by comparing them to physical counts of stock, and investigated discrepancies or adjusted errors.
• Determined proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
• Collaborated with vendors to coordinate delivery details, requirements, and to resolve discrepancies or eliminate delays. Upon receipt, examined documents, materials, and products, to assess completeness, accuracy, and conformance to standards and specifications.
_______________________________Occupational Milestones_______________________________
• Facilitated over guard/reservists during monthly training.
• Successfully accommodated the lodging requirements for over deployed airmen.
• Received an outstanding rating during Army public health inspection.
• Responsible for the accommodations of general officers attending General’s Conference.
• Major contributor in unit being selected for Best Large Services Squadron and nominated for Air Force Services Curtis E. LeMay Award.
• Key contributor in achieving the Food Service Excellence Award.
• Recipient of the John L. Hennnessy Award for best Food Service Operation in the United States Air Force.
• Negotiated over off-base accommodations when on-base lodging was unavailable. Expanded capacity by %.
________________________________Professional Certifications______________________________
Readiness/Services Operations, Services Information Management System, Consumer Services Management, MS Excel, Outlook Word, and PowerPoint
__________________________________Keyword Summary__________________________________
Over eight years of documented success at increasingly demanding decision-making and problem solving positions in diverse organizations. Currently attain a Secret Security Clearance. Extensive military and government support experience in Health & Human Services. Extremely knowledgeable in “Services” at the strategic, operational and tactical level. Highly resourceful in planning, programming and budget system analysis. Articulate in performance management, development and evaluation process. Expertly trained in administrative, hospitality, and inventory management. Currently seeking a position that will compliment my attributes; and will strive to be an asset in any organization.
