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Profile:
A self-starting, relationship building, highly effective individual with the ability to excel in a fast paced, multi-task environment who works well with clients/employees at all levels. Looking to obtain a career to demonstrate outstanding communication, organizational, personal skills as well as insurance and sales experience
Education:
Kaplan Financial Insurance Services, Agent License,
Bachelor Degree in Social Work, Middle Tennessee State University,
Professional Experience:
Shellnut-Campbell Insurance, Brentwood, TN /-current
Customer Service Representative/Agent
Responsible for sales of all lines of insurance with multiple companies
Provides all essential administrative duties while successfully and personally generating new business
Interact with customers, policyholders, and insurance companies in response to inquiries about products and services to resolve issues while providing account management
Auto Owners Insurance, Brentwood, TN /-/
Personal Lines Underwriter
Reviewed and evaluated personal lines insurance application to determine the company’s financial risk
Decided the eligibility/coverage of potential policyholders
Provided underwriting advice and answered inquiries from agents and other company personnel
Middle Tennessee State University, Murfreesboro, Tennessee /-/
Office Assistant for the University Attorney and President of MTSU
Performed secretarial duties including answering a multi-line system, using the facsimile machine, greeting visitors, making appointments, preparing cases for the Attorney, and assisting in legal processes
Assisted the Attorney with assuring that campus faculty and staff is current on all corrections to the Policy and Procedures manual.
Assure that the budget for the office is correct and invoices are paid
Sunnington Assisted Living, Murfreesboro, TN /-/
Intern and Interim Community Relations Director
Successfully completed the assessment process for existing/prospective residents
Acted as representative of the facility in community related activities and in cooperation with medical personnel
Created individualized care plans based on the given assessments
Prepared daily/monthly activity calendars for the residents
Summary of Skills:
Knowledge of Corporate Time, Access, Word, Excel, Outlook, Power Point, CTS, SPSS Research Software, USYS and INSTAR insurance software
Qualified to use a facsimile machine, Dictaphone, Word Processor, and a Personal Computer
Outstanding communication and relationship skills
References Upon Request