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Curriculum Vitae of Samuel Kakinati
--,musheerabad,Hyderabad. India
E-mail: Mobile: ,
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Objective: Seeking a challenging and growth oriented career in a professional environment to enrich my skills and help in reaching organization goals to the best of my knowledge and intellect.
Professional Summary:
Worked for Oriental Bank of Commerce, Hyderabad, India on behalf of Wipro Services contract as a Resident engineer.
Worked for General Electric Capital International Services, Hyderabad, India as a Technical Support Analyst.
Skilled in System Administration, Server Management, helpdesk operations, client workstations maintenance, Hardware and Network Trouble shooting, Planning, Providing solutions, Deployment, Fine Tuning, Training bank staff.
SKILLS Profile
Operating Systems
Very well conversant with Desktop OS's like DOS, WINDOWS, WINDOWS, WIN-NT(Work Station), WINK PROFESSIONAL, WIN XP Professional, Linux.
Network OS's
Windows NT server ., Windows server, Linux
Databases
Odbc connectivity, Oracle i. Oracle i DBA
Hardware
HP, COMPAQ, WIPRO, ACER, IBM, DELL
System / Network Administration skills
User and group management
Developing and implementing backup strategy.
Centralized administration.
Installation Server based applications.
Performance of monitoring and fine-tuning.
Logging activity, analyzing them and generating reports.
Implementing Software and hardware fault tolerance techniques
Troubleshooting and Maintenance
Documentation
Automation
Security policy development and implementation.
Academic Qualifications:
B. Sc. in Computer Science from Andhra University, AP, India, .
M. Sc. in Computer Science from Osmania University, AP, India, .
Professional Experience Details:
. NIHAE COMPUTER NETWORKS PVT.LTD, SECUNDERABAD.
NECX is totally corporate service oriented company and premier in WIPRO FRANCHISE, undertaking service of corporate customers in Hyderabad. As a part of Wipro Services I was in Oriental Bank of Commerce as a Resident engineer in helpdesk operations since Oct - to Nov .
Responsibilities:
Software Installation and Trouble shooting
Operation Systems: Windows , Windows NT & (Server & Work stations).
Antivirus installations and updations for corporate office and branches.
Server Administration:
Configuring and troubleshooting network protocols (DHCP, DNS, TCP/IP).
Creating Users in Win and NT servers and giving rights and groups.
Printer management consisting of setting up local and network printers.
Application Software support:
Lotus notes Installation, Configuration and troubleshooting.
Installation and Trouble shooting of banking related software (ilink, ilinknet, Birds and Feeasy).
Troubleshooting hardware problems:
PC’s: WIPRO, COMPAQ, IBM, ACER machines
Peripherals: HP LaserJet, Wipro Dot Matrix, HP Scanners.
Installation CD writers, Modems, and dial up connections for authorized users.
.G.E. Capital International Services PVT Ltd, Hyderabad, India.
General Electric is worlds most reputed company has its operations spread across the globe. GECIS is GE’s offshore establishment in Hyderabad offering its services including its IT Services. As a Technical Support Analyst in GECIS IT Services from Nov to Apr , got skilled in below areas.
Operation Systems: Windows , Windows NT / .
Server Used: Windows
Network Protocols: TCP/IP, Netbeui protocols, PPTP, and LTP.
Application Software support:
Lotus notes
VPN
MS Outlook
GE Specific Software like Support Central.
IT Services Support:
Voice and Accent Skills such as Neutral Accent
Escalation and Call Handling procedures
. Ci Support Services Pvt,Ltd.,
It’s USA’s leading company and well reputed in the Europe region and spread its branch in India in Hyderabad .Working for CI Support services Pvt. Ltd, as IT-Coordinator from Oct to till date.
Operating System: Windows , Windows XP, professional.
Applications Used: Lotus Notes, Outlook etc.
Responsibilities:
Perform / operational support for helpdesk as required.
Install, configure, maintain and troubleshoot Microsoft based systems.
Proactively monitor systems taking corrective action when necessary.
Ensure successful backup of systems.
Develop and maintain accurate and complete documentation on servers.
Develop, implement and document operating procedures for production servers.
Manage and monitor system security to ensure compliance with IT security policy.
Administer user accounts and access rights in compliance with IT security policy.
Perform other duties or projects, as assigned.
PERSONAL PROFILE:
Name : Samuel. K
Father's Name : China Daniel
Date of Birth : --.
Sex : Male
Nationality : Indian
Marital Status : Married
Languages known : English, Telugu and Hindi, Tamil
Permanent address
: Vadalakunta-, Gopalapuram, W.G.Dt., A.P. India.
Present Address : --, Musheerabad, Hyderabad-.
(SAMUEL.K)