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Education and Training:
Harrisburg High School, Harrisburg, PA
HACC Harrisburg, PA
Special Qualifications:
• Excellent Customer Service skills
• Extensive Computer Training/ Experience
• Excellent Administrative/ Clerical skills
• Dependable and a quick learner
Employment History:
Commonwealth of Pennsylvania March – Present
PP & R Comptroller’s Office
Harrisburg, PA
Fiscal Assistant - Pre-Audit Section
• Auditing of all incoming invoices against the documentation available in
• the SAP system prior to processing the invoice(s) for payment to the vendor.
• Ensure that the payment is not a duplicate and all information is consistent with the information (PO or Contract) in the SAP system.
• Make and take telephone calls to both Agencies and vendors as needed to resolve any problems, discrepancies or request addition information needed to process the invoice(s) being presented for payment.
• Send and respond to emails requesting further information, inquiries, clarification or problem solving needed to process the invoice(s) for payment to the vendor form the Agency or vendor.
• Type up and follow-up on Send Back Letters to the Agency / vendor for any invoice(s) that we not able to be resolved over the telephone or through email(s).
• Maintain and print out a daily production report showing a breakdown between Production, Blocked, Duplicates, Add-On and Take-Off count numbers.
Big Lots Furniture March -July
Norcross, GA
Associate Manager
• Accounting and Bookkeeping operations for the store to include accounts payable / receivable and payroll as needed.
• Opening and closing procedures/operations to include cash drawer preparation / counting down of each cash drawer at the end of shifts / day and preparation of bank deposit /paperwork for bank deposits.
• Inventory, transferring in/ out of store furniture item(s), ordering supplies for the store as needed. Customer service duties both face-to-face and over the telephone based on each customer(s) needs/ requests or co-worker(s) needs.
• Supervision of () five subordinate employees on a daily basis.
Celeste A. Brown
Summit Street
Harrisburg, PA
(Home)
(Cell)
(Work)
Commonwealth of Pennsylvania –
DCNR –Bureau of Administrative Services
Equipment and Facility Management Section
Harrisburg, PA
Clerk – Automotive Fleet Coordinator
• Responsible for () thirty-two Departmental Vehicles, schedule repairs, routine maintenance, vehicle status and accountability.
• Maintain update and compiling statistical information crucial to the department data base and forward this information to the appropriate supervisor/ individual as needed.
• Acted as the Unit receptionist and performed any/ all administrative / clerical duties that were assigned to me on a daily basis for the Equipment and Facility Management Section.
Commonwealth of Pennsylvania –
Department of Public Welfare
Harrisburg, PA
Clerk – Third Party Liability Division
• Accounting and Bookkeeping of records for various staff lawyers, clients as needed on a daily basis.
• Administrative and clerical duties within the Third Party Liability Section as assigned to include mail sorting, logging in all incoming mail, and distribution/ filing of the mail for the division, typing and telephone work to include research work as needed.
• Assist with outgoing and incoming calls to/ from lawyers, insurance companies and clients related to working cases assigned to me on a daily basis or as needed for administrative or clerical staff support.
• Log and maintain a log for all calls to include follow-up calls related to assigned case(s).
• Provide customer service for the department over the telephone, through emails and face-to-face as needed.
PBS & J Engineering Corp. –
Beltsville, Maryland
Library Technician/ Clerical Staff
• Perform customer service and clerical duties to include but not limited to making requests from clients of information needed through fax, emails or telephone.
• Audit /verify the client’s request meets the requirement / accuracy to fill the request and verify the tax exempt status.\\
• Assign a case # in the external database, prepare correspondence in relation to the request process as needed and then forwarded to the appropriate Agency/ individual(s).
Thaddeus Stevens College of Technology –
Lancaster, PA
Library Assistant / Clerical
• Performed all automated circulation system operations as assigned /needed.
• Prepare book order requisitions, collection development lists, invoice verification, materials to be put into circulation.
• Customer service duties as needed both direct and indirect with patrons, students and staff members of the college on a daily basis.
• Assist with the processing of periodicals, bookkeeping/ accounting duties to include collection of overdue fees on library books and materials.
• Perform both open and closing operations and operational paperwork/ computer work as needed and assist with security operations for the , ft library area, copiers, microfiche readers and video machines.
Celeste A. Brown
Summit Street
Harrisburg, PA
(Home)
(Cell)
(Work)
Commonwealth of Pennsylvania –
Harrisburg, PA
Clerical Pool – Various Work Assignments
• Department of Education – Clerk
• PHHS – Temporary Clerk
• Unemployment Compensation - Intermittent Clerk
• Department of Education / Teacher Certification Section – Clerk
Make and take telephone calls, maintain logs of all calls, Xerox, fax, mail sorting/distribution, microfiche operations, customer service, research, data entry and any assigned administrative or clerical duties given by the assigned Agency/ Department/ Division for the length of the assignment.
Special Skills/ Training:
• HACC Classes taken: - Human Resources, Word Perfect, Power Point, Excel, Microsoft Office and Internet Usage
• - Customer Service/ People Skills
• – Diversity Training/ AIDS Awareness in the Workplace
• – People Mapping Course
• Extensive Customer Service Experience, Accounting and Bookkeeping, Research work, Computer Programs, Data Entry and Administrative/ Clerical experience
REFERENCES AVAILABLE UPON REQUEST