Loan Specialist II Resume
/-Present
Loan Specialist II
•Decision eligibility based upon qualifying criteria on conforming/non-conforming loans.
•Verify customer income/asset listed on loan application.
•Clear conditions and whenever necessary issue changes to terms on previously approved loans.
•Resolve routine title issues including, but not limited to: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed reconveyances.
•Process subordinations.
•Review appraisals for approval and resolve all discrepancies/disputes.
•Execute closing actions to ensure timely and effective closing process.
•Maintain high level of customer service by being proactive in communication with customers, banking associates, realtors, and attorney offices.
•Maintain conversion ratio within top % of department.
Baker & Taylor Charlotte, NC /-/
Music Marketing Assistant – Temporary Position
•Create weekly Sales and Marketing publication.
•Maintain quality control while lowering production cost ratios.
•Coordinate receipt, selection and distribution of vendor supplied title materials.
•Manage creation and distribution of company publications.
•Compile and distribute notification services e-mail publication subscriptions.
•Support Music Marketing Manager in securing label funding for publications and customer advertising.
•Support development of publications as required.
•Maintain and update marketing publications database in support of vendor marketing programs.
•Respond to materials requests from sales representatives and purchases.
•Support for marketing related customer service and market research functions as required.
•Direct liaison with external artist; includes planning, directing, and proofing artist.
•Liaison and planning function with publications manager.
Johnson C. Smith Univ. Charlotte, NC /-/
Executive Administrative Assistant – Freshman through Senior Year Experience
•Maintain, retrieve, and analyze accurate information utilizing database management systems in the AS mainframe.
•Create and assign block schedules to incoming freshman.
•Facilitate department, division, board, and professional meetings.
•Coordinate special events for the academic affairs center.
•Train and supervise work-study students as assigned to the University work-study program.
•Interact and communicate with department supervisors, employees, students, parents, faculty members, and general public regarding the universities special events and functions.
•Perform routine clerical work as needed.
IBM White Plains, NY /-/
Executive Administrative Assistant
•Manage calendars for Vice President, Directors, and Managers of the communications department.
•Act as liaison between sector Executives, Assistants, and internal/external customers.
•Prepare and process documents for weekly meetings hosted by the sector General Manager.
•Process nominations for company wide awards.
•Create and maintain spreadsheets for department surveys.
•Update spreadsheets for department sales quotas.
•Manage team and summer intern personnel issues.
•Schedule meetings and conference calls for all members of the management team.
•Arrange travel itinerary for the Executive management team.
•Prepare and process expense accounts for all members of the management team.
•Maintain monthly project management log of team activities from beginning to completion.
•Train new-hires on lotus notes calendaring and mail management.
•Co-chairperson for membership of the Diversity Networking Association
Cityscape Mortgage Corp. Elmsford, NY /-/
Satisfaction Specialist
•Prepare satisfaction of loan documents for loans paid in full.
•Prepare letters of notification to borrowers and attorneys.
•Communicate with title companies and banking institutions pertaining to property information.
•Assist collections department with collection of hard to close accounts.
Columbia Equities Mortgage Tarrytown, NY /-/
Payment Processor/Administrative Assistant
•Post mortgage payments in system database maintaining accurate customer payment history.
•Create customer loan file in the system database, initiating customer servicing.
•Prepare pre-approval letters for customer mortgage loans.
•Assist loan processors with document collection and loan in processing.
•Create and maintained loan files for prospective borrowers.
•Develop and update a spreadsheet for loan in processing.
•Supervise the running of potential client credit reports.
•Direct building appraisers and order appraisals for property value estimates.
EDUCATION:
Mercy College, White Plains, NY. B.S. – Corporate Communications August
Monroe College, New Rochelle, NY. A.A.S. – Business Administration June
