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PROFESSIONAL OBJECTIVE
A challenging position as a Network Engineer / Administrator that will capitalize upon
acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential.
SUMMARY OF QUALIFICATIONS
Dynamic manager and technical expert with developed leadership skills, a comprehensive background in IT/telecom architecture, and + years of experience in the following broad-based competencies:
ENTERPRISE-WIDE DEPLOYMENT
PROJECT LIFECYCLE OVERSIGHT
MULTIPLE PLATFORM TOPOLOGY
TELECOM INFRASTRUCTURES
PRODUCT REENGINEERING
LAN/WAN DEPLOYMENT
TECHNICAL PROJECT MANAGEMENT
HELP DESK OPERATIONS
CUSTOMER TRAINING//SUPPORT
Continual learner able to grasp new ideas, concepts, methods and technology. Skilled in executing the full project/deliverable development lifecycle from initial concept through final deployment.
Microsoft Certified Systems Engineer (MCSE), Certified Novell Administrator (CNA), A+ and Network+ Certified, Cisco Certified Network Administrator (CCNA), Certified HP ProLiant Server, Certified BICSI Level I Technician, and CompTIA Certified Security+. Secret Security Clearance (previous).
Exceptional oral/written communication, interpersonal, analytical, organizational, technical, project management, problem solving and leadership skills. Dedicated and self-motivated team player/mentor.
Effectively manage multiple and concurrent projects and responsibilities. Thrive in both individual and collaborative work arenas. Expertise in architecting hardware, software, network and telecom systems.
Experienced in the design and delivery of enterprise-wide technology solutions in support of internal staff and customers. Experienced in reengineering, troubleshooting and optimizing critical business systems.
Comprehensive background in major enterprise network design, deployment, security and administration. Extensive technical skills across multiple technologies. Proactive leader with a superior work ethic.
COMPUTER / TECHNICAL SKILLS
OS/Systems: Windows server • Windows • Solaris • Windows XP • Windows AD Novell Netware • IBM AS/ • Citrix MetraFrame • Linux • Telecom Infrastructures
Networking/Protocols: LAN/WAN • TCP/IP • IPX/SPX • SMTP • SNTP • FTP • DNS • POP • PPP Wireless Networks • VPN
Hardware/Software: MS Office Suite • Data Recovery • PC Peripherals • MS NTFS • NTFS • Exchange • Outlook • Cisco / Series Routers • Cisco / Series Routers • T • Cisco MGX/BPX ATM Switch • DS/DS • PBX
PROFESSIONAL EXPERIENCE
TORRES CO –Baghdad, Iraq / –Present
Senior Network Engineer
• Install and configuration of a wide area network for HRMIS and payroll for the Ministry of Defense
• Installation of Linux Red hat Version and Oracle Real Access Cluster software.
• Installation of Direct Attached Storage for Oracle Real Access Cluster.
• Installation of VSAT Sites all across Iraq for HRMIS system for the Ministry of Defense
• Responsible for setting up Help Desk Operations for end user support.
GE HEALTH CARE – Milwaukee, MN / –/
Field Engineer
• Install, maintain, and provided service and technical support for Picture Archive Communications Systems equipment and products.
• Complete Preventive Maintenance and Functional Management Inspections on PACS systems.
• Managing repair parts inventory while maintaining proper cycle counts.
• Provide daily communications with customers to ensure problem resolution and follow-up while leading to customer loyalty and satisfaction.
• Managing tools and test equipment inventory ensuring diagnostics tools are properly calibrated as required.
• Developing and maintaining working familiarity with general electric’s Health and Human Service and Envirment Health and Safety Requirements.
LOCKNET SOLUTIONS – Mankato, MN / –/
Network Engineer
• Install and configure servers, printers, and network devices and applications onsite for clientele. Diagnose, isolate and resolve hardware, software and network issues. Administer and support wireless networks.
• Provide data recovery services for customers as required. Setup user access, reset passwords and ports, and perform tape/backup routines. Built servers and installed PC hardware components.
• Troubleshoot and resolved emerging hardware, software, PC peripheral and network issues. Provided help desk level services/support for end-users throughout the U.S.
STSN – Salt Lake City, UT / - /
Network Engineer
• Installed and maintained network architecture including troubleshooting, repair and upgrade of voice, video and data network equipment. Operated software to control and monitor network devices in support of , users.
• Provided ongoing online maintenance and network diagnostic support. Trained customers in data network operations, and assisted with the design/review of systems and equipment.
BULLS EYE TELECOM CORPORATION – Detroit, MI / - /
Network / Telecom Engineer
• Initiated site surveys and provided onsite customer services. Installed routers, configured systems, created scripts, escalated trouble calls and provided Level III technical support. Configured T Internet connectivity.
ND CENTURY COMMUNICATIONS – Brookfield, WI / - /
Network / Telecom Engineer
• Provided onsite technical support for telecom customers. Upgraded, reconfigured, repaired and maintained systems and equipment. Collaborated with executive staff to provide timely technical response.
• Routinely installed and serviced ATM switches, DS/DS and PBX systems, hubs, routers and other communications devices. Maintained hardware and software, and ensured continuous web server connectivity.
• Conducted site surveys in preparation for new system deployments. Provided / on-call weekend coverage to ensure high customer support and satisfaction. Managed all installation project logistics.
AMERICAN EXPRESS TRAVEL – Milwaukee, WI –
CARLSON WAGONLITE TRAVEL – Chicago, IL
Help Desk Analyst
• Assisted + travel agents with desktop applications including operating systems and Sabre, Apollo, Worldspan and System software. Documented technical processes and procedures.
• Troubleshot and resolved emerging hardware, software, PC peripheral and network issues. Provided help desk services/support for , end-users throughout the U.S.
UNITED STATES AIR FORCE RESERVE/VSAT TECHICIAN - Present
UNITED STATES ARMY
Flight Nurse
EDUCATION AND SPECIALIZED TRAINING
MORAINE PARK TECHNICAL COLLEGE – Fond u Lac, WI
A.A.S. in Computer Electronics • GPA: .
OTHER SPECIAL TRAINING PROGRAMS / COURSES
ATM New Bridge Voice Switch • Server • MS Exchange . • Windows Active Directory MCSE • Security+ • A+ • Network+ • CNA • CCNA • BICSI Technician • HP Reliant Server