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Joycelyn Jaggers
Ireland St
Denver, Colorado
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Personal Statement
Dynamic sales and marketing professional with excellent communication and presentation skills. Demonstrated success building productive teams both internally and externally. An experienced Sales Manager of up to District Managers and/or Account Executives. Highly Accomplished in the development and implementation of annual sales plans, strategies and tactics. Excellent computer skills, including Microsoft XP, Vista, Works, Word, Excel, Outlook, Power Point, Lotus Notes and Salesforce.com. Have been recognized for creative approaches to solutions and “big picture” thinking to achieve win – win results. Successful track record for P&L management. Have represented global companies such as Title Resources Guarantee Company, Avon Products, Inc., Service Master, Calvin Klein, Revlon and Brown & Williams Tobacco.
Experience
District Sales Manager,
Analyzed, planned and forecasted sales results
Negotiated affiliate business contracts with national accounts
Hired, trained and coached sales staff
Developed and executed training workshops
Developed and presented sales campaigns to major accounts
Effectively managed district expense budgets
Represented company at national events and trade shows
Requested by CEO to present at National Sales Meeting
Exceeded prior year and national sales results -
“Most Written Premiums Bound” recognition in
Division Sales Manager.
Delivered planned sales budget in excess of million dollars.
Exceeded planned performance in all Key Performance Indicators
Hired, trained, coached, and performance managed Sales Managers
Planned and executed sales training workshops
Developed and presented content for groups up to
Represented company at major trade events
Financial management of division expenses ($K)
Analyzed, planned and forecasted annual sales plans and results
Exceeded fifth quarter (mid Dec-Feb) national incentive each year
Exceeded national sales plan five years consecutively (:)
Ranked in top divisions in nation (:)
Earned annual sales incentive : years
Performance Results
In my first assignment as a Division Sales Manager, I inherited a market that had never achieved sales plan. Under my leadership, the team exceeded plan in : key performance indicators in the first year. In the second year, the team experienced it’s first year of sales increase in over seven years and in the third and forth year met or exceeded sales plan. My second division team, although once successful, had not met sales plan in five years. Once assigned to the market I listened, assessed and quickly identified the influencers of the group. Building on the concept of TEAM, I implemented a higher level of communication and accountability in addition to modeling “best practices”. With the development of a strategic plan that including tactics, I was able to obtain % buy-in from the District Sales Managers. Consequently, we closed the year achieving “World Sales Leader” division (# region - : nationally).
Performance results
In my roles as District Sales Manager I have been responsible for major presentations to both internal and external customers, from creation to facilitation. A believer in “best practices”, I have effectively taken on the challenge of prospecting new customers resulting in significant sales increases for the company. In , committed to fiscal responsibility, I successfully reduced spending within my district % without compromising service, staff morale or profits. In , at ServiceMaster I shared responsibility with the Division Vice President interfacing with Realogy, the largest account for the company. In addition, I worked closely with the Sr. Vice President of Sales to craft the company’s current compensation model.
At the Service Master National Sales Meeting, I was recognized in the general session meeting by CEO, Jonathan Ward as an inspirational, effective speaker. The recognition was based on his observation of a workshop I created and facilitated during the event.
Education
Bachelor of Science degree Managing Success
University of Central Oklahoma Miller Heiman
Edmond, OK Memphis, TN
Strategic Selling Maximizing Performance
Miller Heiman Training Miller Heiman
Memphis, TN Memphis, Tennessee
The Art of Negotiation Performance Management
Avon Products, Inc American Home Shield
Pasadena, California Memphis, TN
Six Sigma Black Belt certificate (in training)Villanova University
Villanova, Pa