Purchasing/BSR Resume
Melanie Brummett
Ohio Dr Apt #
Plano, Texas
Phone
STRENGTHS:
ü Recognized strengths are quick problem-solving and troubleshooting
ü Ability to efficiently identify customer needs and apply appropriate services
ü Able to manage, train, motivate, and supervise employees
ü Assertive in planning and implementing proactive procedures
ü Organized and detail-oriented
ü Multitask and adapt quickly
ü Proficient with AS, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook).
PROFESSIONAL EXPERIENCE:
Sotherby Homes Plano, TX
Purchasing BSR
Responsibilities:
· Audit and approve invoices and purchases, including verification of coding and cost
· Resolve discrepancies in invoices
· Maintain records of variances and approvals
· Clean up past due invoices and purchase orders
· Make sure any changes needed to be made to the budget are given to the purchasing department to update that plan number for that subdivision
· Meet weekly and monthly deadlines
– Grand Texas Homes Dallas, TX
Senior Customer Service Coordinator
Responsibilities:
· Solved customer inquiries and complaints.
· Maintained quality control satisfaction records.
· Provided information for weekly customer service reports.
· Monitored all warranty service repairs until achieved satisfactory
Completion.
- KB Home Dallas, TX
Customer Service Coordinator
Responsibilities:
· Handled customer inquiries and complaints, acting as liaison between homeowners and warranty managers.
· Coordinated scheduling and appointments for homebuyers, inspectors, mechanics, and area warranty managers.
· Maintained follow-up procedures on warranty service requests through final inspections.
· Prepared data entry for post warranty claim surveys.
Hampton Homes Dallas, TX
Hampton Homes no longer in business.
Purchasing Assistant
Responsibilities:
· Created and maintained database for tracking work orders.
· Produced house packages for all new starts.
· Compiled and tracked permit packages for various cities.
C&C Engineering Dallas, TX
Production Coordinator
Responsibilities:
· Accountable for processing all incoming house plans, including scheduling.
· Expediting and shipping when structural foundation designs were completed.
· Also, assisted with management of design department.
References Due Upon Request
