Supervisor/Lead Receptionist Resume
STACY V. JONES
Stanton Road, S.E. * Washington, DC
Home Telephone: * Email:
Work History:
Canon Business Services McLean, VA
-Present Supervisor/Lead Receptionist
• Supervise and prepare work schedules for receptionist.
• Answer telephones, coordinate messages, and route calls to appropriate individuals throughout unit and Company.
• Validate parking tickets; issue day passes for employees; and escort visitors to the appropriate destinations,
• Coordinate the inventory office supplies.
• Conduct training sessions for staff as needed.
Canon USA (Ameritemps) Arlington, VA
- Data Entry/File Clerk
• Prepared a variety of materials including memoranda, administrative forms, tabular and statistical material. Maintained office files and records both confidential and proprietary in nature.
• Answered telephones, coordinated messages, and routed calls to appropriate individuals throughout unit and Company.
• Xeroxed, filed and additional duties as assigned.
DC Disability Compensation Program Washington, DC
- Office Manager
• Processed injury claims which required data entry and forwarding of injury reports to doctor’s offices and hospitals.
• Directed each claimant to the appropriate claims adjuster.
• Answered telephones, coordinated messages, and routed calls to appropriate individuals throughout unit and Company.
• Assisted human resources with the processing and delivery of time cards in a timely fashion.
Rite Aid Pharmacy Washington, DC
Pharmacy Assistant
• Assisted the pharmacist with prescriptions.
• Answered phones in reference to customer’s prescriptions and general questions regarding the pharmacy.
• Spoke with insurance companies regarding customer’s prescriptions and payments.
• Processed all sales transactions promptly and within procedural guidelines.
• Assisted the photo processing department as needed.
Sutton Place Gourmet Washington, DC
Cashier
• Handled all customers with the highest standards of first class customer service by obtaining merchandise requested by the customer.
• Answered customers' questions regarding the location, price and or use of merchandise.
• Processed all sales transactions promptly and within procedural guidelines.
• Communicated best sellers and inventory needs to management staff.
• Kept the selling area clean, neat and organized. Maintained shelves, counters, mirrors, etc on a daily basis.
• Stocked shelves, counters or other sales fixtures with the appropriate merchandise.
Education:
• Prince George’s Community College
Major - Computer Information Systems
• PTC Career Institute – Business
• Stratford Career Institute
Major - Cosmetology
Skills:
• Microsoft Office Suite
• + wpm
• Strong Analytical and Organizational Skills
• Ability to work independently as well as in stressful and fast-paced environments
Volunteer Experience
Children’s Defense Fund Washington, DC
• Assisted administrative assistant in the publications department with the processing of orders including collating orders consisting of books, posters, and t-shirts.
• Assisted two fulfillment clerks in the packaging of all educational materials reference to the organization.
• Assisted with physical inventory that took place twice a year.
• Assisted with the yearly conference with regard to shipping and receiving.
• Answered all overflow phone calls in reference to coordinating orders.
REFERENCES AVAILABLE UPON REQUEST
