Stock Financing Resume
Carine Chase
, Briarcliff Terrace, #
Germantown MD
Phone: Email:
An MBA qualified analyst, with a results-oriented approach to work. Demonstrated analytical and technical skills in IT and Finance roles combined with successful client relation experience and a culturally diverse background. I see problems as a challenge and believe strong determination can achieve the impossible
Analytical thinking / Detail Oriented / Effective Interpersonal and Communication Skills / Project Management / Multi Tasking
Professional Experience
SHARE FINANCING EXECUTIVE, Citibank to
• Provided expert investment consultancy and customer service to stock investors.
• Analyzed customer portfolio, liaising with stockbroker and performing competitor analysis.
• Researched and maintained awareness of timely stock market information.
• Expanded customer relationships through product sales, ensuring that the team succeeded goals in volume, growth, increased market share and profitability.
• Responsibilities included various sales and service activities, including profiling, consulting, customer retention and outreach. Maximized sales productivity by up selling and cross selling. Took steps to retain customers through proactive customer service and increase their total association with Citibank.
Accomplishment
• My colleagues had failed on prior attempts to win over a key client. Within weeks (and in my nd month at work), I won a contract from the client valued at million. This achievement had exceeded my individual target of million by %.
IT ANALYST, EGL Eagle Global Logistics to
• IT and Information System project planning and management.
• Technical support and troubleshooting on network, Hardware & Software applications.
• Windows Server and Network administration, TCP/IP configuration, Internet/Ms Outlook/Exchange email setup, security and backup system administration.
• Directed support for IBM SAP Warehouse Management System
• Acquiring and managing IT/IS resources
Accomplishment
• Lead project team that reconfigured the entire network system, coordinated activities with both in-house and outsourced assignments.
• Proposed to management and implemented the consolidation of printing and copier machine from small individual workstations into fewer, more reliable, and faster machines. Resulted a significant cost saving on office space, maintenance and reduced wastage.
CARINE CHASE &#; Pg.
SYSTEM ANALYST, Shimano to
• Responsible for the development, implementation and support of IS software.
• SDLC, Information Systems analysis, feasibility study, system design, development, implementation, testing, maintenance, enhancement
• System procedures and user guide documentation.
• Performed requirement analysis, system evaluation and future planning with the alignment of the overall business strategy.
• Database design, and maintenance
• Developed and conducted training program for the system users.
Accomplishment
• Our IT team was awarded the Best Small Group Activity (SGA) team of the year. This was based on our group achieving best performance on multiple projects, resulting in improved productivity and cost savings for the company with , employees and over computer users on site.
• Planned and orchestrated the replacement of fixed hard disk drive to removable hard disk drives on PC workstations. Reduced the down time of users with quicker replacement of corrupted hard drives, and increased the job efficiency of IT support technicians.
QUALITY CONTROL MANAGER, Wearnes Electronics (a division of Warner Bros) to
• Work closely with customer to ensure the meeting of all aspects of product quality, product improvement (Computer Hardware and high tech electronics product).
• Managed Quality Control department and resources, supervised – hourly employees
• Coordinated between production personnel and customers, and to perform failure analysis and took corrective action on the non conformance product.
• Collecting, organizing, analyzed QC data and presented to the stakeholders.
• Developed and conducted training regarding QC, QA specification, safety and standard operating procedure.
Accomplishment
• Liaised with top management to gain understanding of overall business objectives. Formulated timeframe for completion of project, including milestones, equipment, and special training. Represented department for ISO inspection activities, gaining certification for processes.
• As a QC department manager faced with demanding production schedules, was available / to ensure our commitment of % on time delivery to our client base.
FINANCE ASSOCIATE, MUI Finance
• Providing financial product information and enquiry service to customer
• Daily transaction updating and balancing, job rotation among cashier, front teller and account assistant
Education Completion
• Master of Business Administration, Oxford Brookes University, Oxford, UK
** GPA . equivalent
• BS, Honors in Computing & Information System, Oxford Brookes University, Oxford, UK
** GPA equivalent
• Certificate in Business Development, Oxford University, Said Business School, UK
Professional Training
• Statistical Quality Control, Total Productive Maintenance (TPM), ISO X, Quality Control Circle (QCC), Sales and Marketing.
• Member of Association of MBAs (AMBA)
