Program Manager Resume
SUMMARY OF QUALIFICATIONS:
Program and Project Manager with a thorough background in Contract/Logistics Management beginning with the Military and continuing through years in the NASA Federal contracting environment, including union contracting. Since leaving the Logistics within NASA, accomplishments include the success as a prime contributor in the start-up of a Contingent Labor Sourcing Contract serving Program and Project Managers Cisco-wide. Of particular note; significantly responsible for the successful start-up and implementation of a Cost Plus Award Fee (CPAF) contract with an a government contractor, being bid as Program Manager, contributing to the proposal and subsequently being awarded the contract for the Agency-wide Contract Close Out Services for NASA Centers across the US. Evidence of exemplary performance and satisfaction scores and feedback from clients throughout my career can be produced. As Program Manager, I succeeded with little available infrastructure, developing the program from the ground up, solving problems and introducing initiatives while managing against a SOW. My work ethic along with a passion for customers and staff fuels my success. I am a people oriented, hands on, innovative and outside the box problem solving Program/Project/Operations Manager with a diverse background, applicable to a multitude of environments. A respected and well liked leader and effective change agent within deadline driven FFP, T&M and Award Fee environments. Expert experience with SOW and contract development/management and fiscal/non fiscal Mods to Prime and Sub Contracts; managing teams against a SOW. IDIQ, contract negotiations and generation. Expert in change management, database development and conversions for internal and customer operations. Hands-on experience with developing programs, managing personnel, facilities, operations and customer. Extensive experience in delivering BB, manager to manager and staff training. Strategic planning and execution; Vendor Management, and the development of Vendor Management programs/supplier scorecards and oversight; Prime and Sub contract development/oversight, cost savings, and hiring as applied to existing and start-up programs in union, exempt, high level professional/managing managers, and combined environments. Highest level of direct reports: .
PROFESSIONAL EXPERIENCE:
Program Manager
LeGacy Resource Corporation Headquartered in TN Position in CA-November , to July :
Position was relocated to Mississippi.
Participated in writing the proposal and bidding on a several million dollar contract for NASA’s Agency Wide Contract Close Out Services to NASA Centers resulting in the award of the NASA Contract. Bid as the Program Manager, largely responsible for start up and transition from the incumbent. Without local infrastructure and admin support, led the successful start up and implementation of the contract in an accelerated and customer recognized Phase In of days as opposed to customary days; succeeding in all contract aspects to comply with requirements. Remote management of team personnel situated at NASA Centers across the US in the performance of Contract Close Out functions, with Center as a new add to the program. Developed and produced all monthly deliverable and reporting formats, which included financial reports in partnership with finance personnel; detailed narrative status reports, safety, ethics, sensitive information training and other reports for NASA Centers. Contributed to the development of company owned proprietary web based application, and a significant contributor to the IT security plan. Provide analysis, introduced streamlining and value-add processes second month at each site, for the respective NASA Customers and onsite operations. Executed Mods and navigated through a change in Contracting Officer and a transition of the contract oversight from local Ames Research Center to the NASA Shared Services Center in MS. During my tenure, no performance deductions were received from NASA for any of my work or contract performance. Monthly follow up elicited positive and rave reviews from the NASA Centers. Nine direct reports.
SC/Operations Manager-
Ensemble/Axium At Cisco Systems Inc, San Jose, April , -October ,
Managed a team against a SLA/SOW between employer and Cisco, within a deadline driven, start up environment for the purpose of Contingent Labor Sourcing; working with Cisco Project Managers in technical SOW development. Provided technical SOW expertise/recommendations to Cisco in SOW development, legalese, mod to contract/CR's and termination of contracts for failure to perform/convenience issues. Provided strategic recommendations for Project and Program delivery. Delivered staff, program and customer training. Responsible for partnering with Cisco in the evolution of change management and to drive down costs with external BB partners via vendor management and strategic negotiations. Negotiated $,. of savings within the first two months of employment. Responsible for vendor management/messaging and collecting metrics data related to the program and various vendors. Prime contributor to start up infrastructure. Two direct reports.
Customer Program Administrator- Contract position via ATR,
Rockwell Collins Display Systems, San Jose, CA August -November
Contract management and administration against a repair/ production environment for a global customer base, supporting various military aircraft/pilot parts. Included, but not limited to, import/export, contract briefs, labor analysis, processing of contract modifications, new PO's, shipping documentation, tracking and financial reconciliation.
Sub-Contract Negotiations-Contract position via Adecco at the request of IAP;
Johnson Controls/IAP World Services, NASA Ames Research Center, Mt. View, CA March -May
Performed expired sub-contract re-negotiation with eight sub-contractors supporting a prime facilities contract at the NASA Ames Research Center. Restructured eight contracts to align with new SOW; addressing new requirements, with build in mechanisms for efficiencies and re-dress for sub-standard performance.
Production Control-Contract position via Adecco at the request of IAP:
Johnson Controls Inc, NASA Ames Research Center, Mt. View, CA-May -Jan
Managed inventory reconciliation/reporting against line items in accordance with NASA standards and regulations. Developed SOP for inventory management; overall objective to align Prime Contract to SOW as per NASA specifications.
Deputy Project/Program Manager- Material & Logistics Manager
Cube Corporation, NASA AMES Research Center, Mt. View, CA - April -May
Planned, managed, executed and performed self audit; logistical support services to the NASA Ames Research Center, with a team of personnel in accordance with NASA, FAR, OSHA, TQM and ISO guidelines on a M dollar FFP contract for local and remote sites. Provided real time range of services, comprised of HR, Purchasing/Procurement, Inventory, Store Stock, Shipping/Receiving, Transportation, Mailroom, Motorpool, Warehousing, Hazmat, and emergency response services/communication plans, supporting NASA and FEMA. Large scale logistical planning, implementation and deconstruction of large public events such as the NASA Open House, Moffet Field Airshow and joint Military/NASA real time exercises. Contract and sub-contract development, prime and sub-contract pricing, expansion/modification and negotiations; functional oversight, financial management/budget forecast and reconciliation; with direct supervision for two equipment management/inventory departments. Complete oversight for four prime FFP subcontracts in accordance with FAR, via RFP/RFQ/RFI process, developing sub contract evaluation process. Plan for and execute staff and customer training in safety, services, technical inventory, logistics and tailored needs. Hiring, disciplinary, personnel action, promotion and termination authority. Team building/training. Extensive experience with CBA's and union negotiations. Sold the government in excess of $,. IDIQ work per annum, for a period of + years by training personnel and providing dedicated services .Corporate/client presentations and training for a customer base of personnel; technical consulting services to various NASA customers. Governmental reporting as a Prime Contractor. Responsible for the development, execution and oversight of Quality Programs. Facility/equipment maintenance and inspection. Responsible for partnering with other Prime contractors with Contact Close Out activities. Thirteen direct reports.
Supervisor-Logistics
Scientific Commercial Systems Corporation, NASA Ames Research Center, Mt, View, CA -September - September
Developed, marketed and managed programs and support personnel for hardware reutilization among NASA Centers, the Department of Defense, Federal Government Agencies, the Public Education System and non-profit organizations nationwide under an award fee contract. One million dollars of traceable assets were re-utilized the first three months of program inception. Accountable for monthly, semi-annual and annual financial and statistical reporting and reconciliation of , fixed and variable inventory assets, valued at over billion dollars, for the NASA Ames Research Center and affiliates. Responsible for the management and ongoing staff development of personnel, technical consultation and ongoing training for an internal/external customer base exceeding three thousand personnel.
Equipment Control/Inventory Manager
Quad s Company, NASA Ames Research Center, Mt. View, CA - September - September
Developed and implemented asset management/inventory programs which resulted in a % decrease in hardware loss and misappropriation. Financially accountable for line items from receipt to the termination of equipment use. Revamped computer maintenance contracts resulting in improved customer support and saving $,. the first year of implementation. Responsible for development and implementation of cost savings programs for the contract and customer.
Marketing Manager
Garrett & Lane Color Laboratories, Columbus GA - November -September
Developed the Marketing/Advertising and Telemarketing program from the ground up. Responsible for team management, market/competitor analysis, pricing/service compilation, demographic milestones and new account recruitment. Provided exclusive support to three major accounts resulting in an annual net profit of $, base year. Coordinated national trade show and multimedia advertisement. Assistant editor, technical publications and catalogs.
Team Chief
United States Army, Headquarters, th Military Intelligence Group, Munich, West Germany-November -November .
Managed a staff of forty in operational and technical support within a Top Secret communications and cryptologic environment; with oversight of globally based personnel responsible for the acceptance and transmission of Top Secret Information. Selected, established, provisioned and addressed habitation and equipment requirements globally. Responsible for setting a precedent in communications networks by means of defining communication protocol, plotting schematic development for systems configuration and establishing procedures for interchangeable real time application. Conducted multi-site classroom training and facilitation in trouble shooting, fabrication, and newly developed communications systems and interfaces. Liaison between key US Army Senior Staff and the North Atlantic Treaty Organizations (NATO). Thirty direct reports.
SUMMARY OF SKILLS AND ACHIEVEMENTS
Effective management skills and people motivator-no litigation, strike or grievance record. Successful Union negotiator. Established precedent in seniority clause; pay increase maintained between - percent.
Established Safety Program precedent with company's insurance provider; resulting in a model program.
Proven accomplishments at self-audit, QC/QA, process enhancement, cost savings and revenue generation.
Various leadership training, technical training in Communications and Electronics, US Army. Top Secret/SBI clearance (inactive) obtained while in the Army.
Word, Excel, Oracle Iii familiarity, WAWF; PC and Mac oriented; NASA and other company proprietary databases.
TQM, ISO, FAR, OSHA and IPO reporting requirements.
Impeccable references upon request.
