Vice President Resume
SUMMARY
Executive with more than years professional management experience. A wide variety of skills and experience including excellent interpersonal and leadership skills; particular expertise in problem-solving; excellent analytical and decision making skills; proven ability to conceptualize strategic solutions to challenges and implement practical, cost effective solutions; a respected business leader with experience in strategic planning and financial analysis; experience in account management, planning, marketing, customer service, human resources, contract administration, and vendor relations.
Professional Experience
Pershing LLC, Jersey City, NJ - Present
Vice President
Since March, , I have managed the Statement Control Group, which is responsible for the content of more than M customer statements (quarterly). Previously, managed the Security Administration, Electronic Output, Output Management, Data Delivery, and Print Management Teams which included managing more than associates responsible for providing access to, monitoring, retrieving, and distributing information to internal and external customers through a variety of media, including electronic applications, CD-ROM, microfiche, and print. In a previous role, I prepared annual budgets for seven cost centers, which comprised the majority of the Technology Group’s budget; conducted financial analyses and produced reports for senior management; managed the billing and contract administration relationships with more than vendors for all logistical needs including equipment leases and maintenance, licenses, software, outsourced services; reviewed Capital Expenditure Requests and responded to internal audit reviews. I have participated on various workgroups and committees, including Pershing’s Executive Promotion Committee. Conducted an accounting/finance seminar for technology managers within the Information Management Group. I established policies, procedures, and job specifications for various teams, and implemented training strategies to better utilize staffing resources.
The World Trade Institute, New York, NY,
(A service of the Port Authority of NY and NJ)
Director, International Finance Seminars
Designed, organized, managed, marketed, and administrated international finance seminars and conferences throughout the US. Networked and recruited senior executives from high profile financial and accounting firms to serve as conference chairpersons and speakers. Conducted market research through the use of direct mail surveys and telemarketing. Designed direct mail marketing (catalogs/brochures) and advertising materials (fliers/special offers, ad copy for newspapers and periodicals). Successfully exceeded annual revenue targets – %.
Lorelei P. Harrison, Page Two
Prentice-Hall Information Network, New York, NY,
Manager, Customer Support
Developed and managed customer support department for an online tax information service. Evaluated system performance. Maintained hardware, software, and facility resources. Coordinated and supervised research projects regarding tax legislation. Implemented research and technical support for customers and sales staff to enhance customer relations.
Vantage Financial Services, Inc., Edison, NJ –
Investment Representative
Sold investment products including mutual funds, annuities, money market accounts, IRAs, and (k) plans, and life insurance to investors.
Standard & Poor’s Corporation, New York, NY –
Client Financial Relations Representative
Managed the business unit responsible for administrating accounts in the Debt Rating department. Collaborated with senior management and industry analysts to develop effective policy regarding services, billing and account management. Instrumental in developing application and technical training programs to support sales staff and customers of online investment product.
Federal Home Loan Bank of New York, New York, NY –
Supervisor, Proof and Transit Department
Managed team of associates responsible for check processing activities (encoding/sorting), account and statement reconciliation, and bookkeeping. Developed successful workflow strategy to minimize overtime cost. Prepared monthly departmental reports. Hired and trained staff.
Education
Master of Business Administration, Banking and Finance
Dowling College, Oakdale, NY
Bachelor of Arts, Economics
Fairleigh Dickinson University, Rutherford, NJ
Commissions/Memberships
Commissioned Notary Public
National Association of Female Executives
American Association of University Women
Alpha Kappa Alpha Sorority, Inc.
