Gwinnett County Library

Posted on: 2007-11-27

Suzanne Alyssa Carden 410 Summerchase Dr. Duluth, GA. 30096 (770) 313-3432 Objective: Accomplished Social Services Supervisor seeking to leverage extensive interpersonal and communication skills supported by customer service background. Education: University of West Georgia, Carrollton, Georgia Master of Arts in Psychology, 3/94 GPA: 4.0 Expanded interests into more eclectic modes than were studied at undergraduate level. Strong emphasis on humanistic/holistic psychology. Deans List Auburn University, Auburn, Alabama Bachelor of Arts in Psychology, 8/91 Minor: Family/Child Development Emphasis on Behavioral modification/learning theory Deans List Experience: Gwinnett County Library, Suwanee, GA- Library Associate {February 2006- July 2006} Responsibilities: Deliver marketing and/or library related materials and programs to customers, targeted age groups and other audiences Other responsibilities include: • Assist customers with information and locating materials, provide interdepartmental assistance, maintenance of forms and databases, oversee circulation of internal and external Library loans, maintain inventory of supplies/materials for programs, and assist with collection maintenance {cash drawer} Georgia Mentor, Atlanta, GA. {therapeutic foster care agency}- Clinical Supervisor {September 2003- December 2006}, Intake Supervisor {September 2003- August 2004}, Intake Coordinator {September 2002-August 2003} Responsibilities: Primary responsibility is to oversee Clinical Services for children through Level of Care System by supervising Clinical Coordinators Other responsibilities include: • Ensure corporate and legal requirements, conduct performance evaluations and salary reviews of all Coordinators, establish strong relationships with consulting staff and Mentors, developing/implementing crisis intervention procedures, providing case management, overseeing Incident Reporting to ORS/CPS, conducting Treatment Team Staffings for case review, participating in management team meetings, participating in statewide Supervisor Work Group meetings Motorola, Lawrenceville, GA.- Outsourcing Production Planner (November 1999-November 2001) Responsibilities: Responsible for all production planning of piece parts, all Purchase Orders submitted by Outsourcing vendors, all allocations of piece parts, and maintaining forecast loads in MRP. Other responsibilities include: • Played key role in transitioning all piece parts/components to Outsourcers and reducing excess inventory through outsourcing all kits CIBA Vision Corporation, Duluth, GA.- Inventory Planner (January 1998- October 1999) Responsibilities: Responsible for ensuring adequate inventories for assigned products and Distribution Centers. Primarily responsible for managing inventory, supply, and demand for products through Demand Solutions Requirements Planning (DSRP). This includes generating Inventory Replenishment Orders (IROs) for company Distribution Centers and a 3rd Party Vendor. Other responsibilities include: • Provide 3rd Party Vendor with updated long-term plan for accurate inventory, responsible for key reporting indices to upper management and responsible for Customer Service reporting/graphical representations NCR Corporation, Peachtree City, GA.- Buyer Analyst/Planner (February 1997- January 1998), International Rework Division {January 1996- February 1997}, PC Warranty/Dispatch Avoidance Division {January 1996- February 1997}, Order Management Division {September 1995- Jauary 1996} Responsibilities: Responsible for the forecasting/planning of future demand on approximately 7,000 ATM parts. This includes order recommendations consistent with management policies and objectives based on analyzing current inventories and orders. Other responsibilities include: • Working in the Customer Service Division in several areas {international, PC Warranty and Order Managment Skills: • Excellent interpersonal and communication skills • Experience with integrated planning systems and their computer applications • Strong PC skills (Microsoft Word, Excel, PowerPoint) • Leadership/Supervision Experience