Unemployed Resume
Home Phone:
cell phone-
email:
SUMMARY OF SKILLS:
Management assistant, secretary, receptionist, typing ( WPM), word processing, file management, data entry operator (Microsoft Word, Excel, PowerPoint, Access, DBaseIII, Windows XP), production operator( Heat seal H, ultra fold XLT, plockmatic binder pro, quantum P IX, magna punch, modular series cc, rhin-o-tuff, eh c, comb binding, media matic shrink wrap with L-bar sealer and shrink tunnel combination, handy jog, velo bind system , collator pro, spreader), editing, proofreading, office management, reports, customer service.
EDUCATION:
BS, Human Resource Management, Kaplan University Online, November
Individualized Study, George Mason University, June
Associate of Science, General Studies, Northern Virginia Community College, May
Associate of Art, Office Procedures, Chesapeake Business College, May
Stenography, Strayer Business College, December
Business Management, Washington Technical Institute, July
High School Diploma, Academics, Frank W. Ballou, June
EXPERIENCE:
Fifteen years, progressively responsible work in office management.
Production Operator/Administrative-. May -July FedEx Kinkos, Prosperity Ave., Fairfax, VA
Perform various administrative, clerical and office automation duties to include but not limited to receiving visitors, phone calls directing them to appropriate personnel, provide customer service, use automated equipment utilizing the advance functions for a variety of processing, spreadsheets and database equipment, utilizing suite of business software, Windows XP and Microsoft Excel database. Key billing information utilizing excel program to account for customer payments. Maintain database on daily basis, check for proficiency status and keep abreast of database tracking system.
Perform multiple tasks that includes collating, sorting and organizing customer orders, produce work in accordance to pre-established priorities of customer projects, follow copying protocol (copyright law, confidentiality, and careful handling of original documents), and communicate effectively with and assist team members in performing center functions.
Mary Washington
Archive Assistant, Office Automation Clerk. December -December
Headquarters Army Materiel Command, Eisenhower Ave., Alexandria, VA,
Perform various secretarial and administrative duties to manage the administrative function of the office. Type correspondence, answer and screen telephone calls, greet visiting clients and staff, maintain office filing system, employee locator, telephone directory, weekly individual task sheets to account for time by task performed and SGS suspense correspondence database. Use suite of business software , Windows to prepare correspondence, memorandums and data for Chief Information Officer and SGS suspense database.
Perform a full range of assignments using automated equipment utilizing the advance functions for a variety of word processing and data base software packages and other office equipment, e.g. Microsoft Word, Lotus Notes.
Update manuals on policies, directives, memoranda, and briefing notebooks for library and reference sections. Regularly review time and attendance records. Key Microfiche data using suite of business software (Microsoft Word, Lotus Notes), archive history library, oversee archival library, approved leave requests, and enter time and attendance records in ATTAPS system.
Management Assistant (Typing)- GS--- May to February
Headquarters Naval District Washington, th & M. St. SE. Washington, DC
Perform various managerial, administrative, and secretarial duties to manage the administrative function of the office for all aspects of office management including coordination and preparation of daily correspondence. Receive phone calls and visitors directing them to appropriate personnel, process incoming and outgoing mail, correspondence, memoranda, and other forms of written communication. Compose letters, review correspondence for accuracy, correct citation, punctuation, spelling, and grammatical correctness.
Provide the analysis and interpretation of statistical data, transcribing of oral and written parking requests, and supervision and training of new personnel in matters of procedures, techniques, and equipment.
Responsible for the issuance and maintenance of records for all parking permits. Key parking information using suite of business software (Wang, ., .). Set up and arrange meetings with parking representatives informing them of various parking changes. Maintain communications with office personnel, management, security personnel, multiple databases, parking file, an up-to-date map and inventory of the Washington Navy Yard, monthly log on amount of spaces used by CDO office, resolve parking problems, and predict parking forecast on all parking action through security office. Establish hearing dates for parking violators’ to the Judge Advocate office having parking tickets adjudicated, prepare warning and suspension letters daily forwarding letters to security for necessary action, and kept abreast of parking procedures and Department of Defense requirements. Analyze needs of commuters’ and developed car pool match list.
Mary Washington
AWARDS:
Certificate-\"Appreciation\", Oakton Elementary School, June
Volunteer Award-Oakton Elementary School, May
Special Achievement Award-\"Highly Satisfactory Performance\", Department of Navy, March - February
Certificate-\"Appreciation\", Department of Navy, June
Certificate of Achievement-\"Data Processing\", Frank W. Ballou High School, ( year), June
TRAINING:
HIPAA Compliance-September
Workplace Harassment-September
Sexual Harassment Awareness for Employees-August
Workplace Violence-August
Outstanding Customer Service-August
Guarding Customer Confidentiality-June
Certificate-Successful Stress Managers\", HQAMC,( hours), January
Certificate-\"Appreciation\", Combined Federal Campaign, November
Certificate-\"PowerPoint Introduction\", HQAMC, ( hours), January
Certificate-\" Access Introduction\", HQAMC, ( hours), January
Certificate-\"PowerPoint Intermediate\", HQAMC, ( hours), May
Certificate-\"DBASE III Plus\" Department of Navy, June
Certificate of Training-\"ADP for Administrative, Clerical and Secretarial Personnel\", Department of Navy, - November
ORGANIZATION:
Order of Eastern Star
References:
On request.
