Bi-lingual Family Services Rep. Resume
Phone:
E-mail:
SKILLS PROFILE
• Bilingual Spanish-English ,Able to multi-task, Customer service, Quick Learner
• Computer literate, MS Word, Excel, Fax, Copy and Multi-line telephone
EMPLOYMENT HISTORY
Family Services Rep. I, Merced County Human Services Agency November - August
Merced, CA
• Determined eligibility of clients applying for Cash aid, Food Stamps and Medi-cal using income and property.
• Maintained client records, continuous contact with clients by phone, in person and through mail.
• Verified information and completed several Intake interviews on a daily basis.
Contract Administrator, Terri Perez & Associates, LLC October - March
Merced, CA,
• Worked in close contact with Physicians and insurance companies.
• Prepared appropriate applications/contracts for physicians/facilities.
• Followed up by phone and correspondence to assure that applications were received and processed in a timely manner.
Patient Access Representative, Truman Medical Center October - September
Kansas City, MO.
• Interviewed patients for registration, Bed control, spoke to doctors and nurses to obtain orders for admitted patients.
• Found beds and discharged patients.
• Translated for Spanish speaking patients.
• Obtained signatures for insurance purposes.
Administrative Assistant, Don Bosco Nationalities Center March - September
Kansas City, MO
• Receptionist for both the Job Placement Department and the Immigration Attorney.
• Greeted clients, Kept copy room supplied, sorted and delivered mail.
• Answered switchboard, translated documents, took immigration photos and ran register.
EDUCATION Diploma, Don Bosco high school, June
Kansas City, Mo.
Certificate, Office Technology in a Medical Environment, Regional Occupational Program, Merced, California, November
